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HSMP Customer Contact Numbers - ALWAYS BUSY.....

Archived UK Tier 1 (General) points system forum. This route no longer exists.

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nnj10
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Location: England
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HSMP Customer Contact Numbers - ALWAYS BUSY.....

Post by nnj10 » Sat Jan 13, 2007 6:25 am

Hi,

This is a general observation:

I have been calling the HSMP customer contact numbers for the past two weeks, made almost 15-20 calls. One thing that I noticed is probably the number of agents who are responding the phone calls are very limited that is why we have to wait for almost 6-10 minutes, to get response.
I can feel, I spoke to two of the agents for three times at different instances, this shows that their number is very limited.

NNJ10

WoodieG
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Posts: 377
Joined: Fri May 19, 2006 10:40 pm

Post by WoodieG » Sat Jan 13, 2007 8:38 am

I have been informed they are expanding very soon, fitting extra desks and hiring more people, they intend to go up to 40 advisors from about 25 or so. So hopefully it should get much easier to get through.
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NEW RELATIONSHIP ADVICE FORUM
Last edited by WoodieG on Tue Mar 08, 2011 4:53 pm, edited 1 time in total.

paramjit2k
Senior Member
Posts: 627
Joined: Mon Oct 02, 2006 3:38 am
Location: EARTH (:)

hi

Post by paramjit2k » Sat Jan 13, 2007 1:59 pm

Which no u r trying...

try 044 1142074074
Regards,

Pam Aujla

WoodieG
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Posts: 377
Joined: Fri May 19, 2006 10:40 pm

Post by WoodieG » Sun Jan 14, 2007 9:02 am

It doesn't actually matter which number you ring, the 6020 number is on divert to the 4074 number anyway.
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