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Still waiting for a decision.....

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bham
Junior Member
Posts: 58
Joined: Sun Jun 11, 2017 7:11 pm
Mood:
India

Re: Still waiting for a decision.....

Post by bham » Sun Sep 17, 2017 2:22 pm

denghao3 wrote:
Sun Sep 17, 2017 7:20 am
Raj86 wrote:
Sun Sep 17, 2017 5:53 am
Lifeisadream wrote:
Sun Sep 17, 2017 3:29 am
Biometric appointment was done on April. My application is put on hold since July.

The question is I went for a job interview, I got the job offer. I'm not sure to accept the offer or will it affect my application already with the home office since April. I'm sooo onfused what to do. :(

I applied In Jan and got hold msg in march.....
and then changed my job in may..... I told
Them through calls.... that I hHe change my job but then I waited till end of the month to get first payslip of the new job..... then I collected p45, 2017 p60 one payslip bankstatment Nd sent them to ho
It's the best choice as u have to let them know
If ur earning more then 18600k
Let them know No harm

HI,
i dont know ur status, my application submit in 30th march, got not straight forward 23rd june, still waiting until now. my fiance change his job in start of may, but we can't resumbit extra documents cause HO not allow. HO only accept extra documents when their require.
By the way, for my experience with talk with lots of application delay friends. HOLD because not meet finical requirement (maybe HO use different method to calculate), NOT STRAIGHT FORWARD because HO doubt your relationship or something else.
IMPORTANT, application maybe refuse even after 6 months waiting. 2 of my friends apply in February, get hold in March, then start of Sep get refuse.
Finger cross, hope everyone get the visa! I hate people use marry to cheat immigration, this is why so many doubt happen on authentic relationship guys.
Hi dengha
Could u plz ask u r both friends what the reason of rejection because we get to know That one will be helpful for other so many we r got hold email. I applied in March 3.got hold email in may. I want to know why they refuse after 7 months objection is on their relationship or financial. Thanks hope to hear soon.

Mehmoods87
Junior Member
Posts: 82
Joined: Fri Jul 14, 2017 11:34 am
Pakistan

Re: Still waiting for a decision.....

Post by Mehmoods87 » Sun Sep 17, 2017 2:25 pm

Hi Lifeisadream

I applied on the 13th January.

Biometric's were submitted in Mirpur Pakistan.

Received a Not straightforward email and a Hold email on the 6th March.

Since then waiting.....😞

denghao3
Newbie
Posts: 44
Joined: Fri Aug 04, 2017 3:23 pm

Re: Still waiting for a decision.....

Post by denghao3 » Sun Sep 17, 2017 2:41 pm

bham wrote:
Sun Sep 17, 2017 2:22 pm
denghao3 wrote:
Sun Sep 17, 2017 7:20 am
Raj86 wrote:
Sun Sep 17, 2017 5:53 am
Lifeisadream wrote:
Sun Sep 17, 2017 3:29 am
Biometric appointment was done on April. My application is put on hold since July.

The question is I went for a job interview, I got the job offer. I'm not sure to accept the offer or will it affect my application already with the home office since April. I'm sooo onfused what to do. :(

I applied In Jan and got hold msg in march.....
and then changed my job in may..... I told
Them through calls.... that I hHe change my job but then I waited till end of the month to get first payslip of the new job..... then I collected p45, 2017 p60 one payslip bankstatment Nd sent them to ho
It's the best choice as u have to let them know
If ur earning more then 18600k
Let them know No harm

HI,
i dont know ur status, my application submit in 30th march, got not straight forward 23rd june, still waiting until now. my fiance change his job in start of may, but we can't resumbit extra documents cause HO not allow. HO only accept extra documents when their require.
By the way, for my experience with talk with lots of application delay friends. HOLD because not meet finical requirement (maybe HO use different method to calculate), NOT STRAIGHT FORWARD because HO doubt your relationship or something else.
IMPORTANT, application maybe refuse even after 6 months waiting. 2 of my friends apply in February, get hold in March, then start of Sep get refuse.
Finger cross, hope everyone get the visa! I hate people use marry to cheat immigration, this is why so many doubt happen on authentic relationship guys.
Hi dengha
Could u plz ask u r both friends what the reason of rejection because we get to know That one will be helpful for other so many we r got hold email. I applied in March 3.got hold email in may. I want to know why they refuse after 7 months objection is on their relationship or financial. Thanks hope to hear soon.

Hi,
if been hold, must be financial problem, one of my friend cause miss one month bank statement & doubt relationship ( mostly her solicitor such shit), another is finical problem cause HO give different way to calculate wage.
I have no idea for not straightforward. hope this can help.

Christ-Believer
Newly Registered
Posts: 28
Joined: Tue Aug 29, 2017 5:02 pm
United Kingdom

Re: Still waiting for a decision.....

Post by Christ-Believer » Sun Sep 17, 2017 4:35 pm

Hi everyone,

I got this email yesterday:

"Thank you for applying for a UK visa. Your visa application remains under consideration.

We have previously communicated our customer service target for settlement applications as 60 working days. Unfortunately, we will be unable to decide your application within our customer service target. We apologise for any inconvenience that this might cause.

We are continuing to work on your application and aim to make a decision as soon as possible over the coming days.

We will write to you again if there is any change to this. Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection."


Does this mean we'll get a decision in a few days as mentioned or is this another generic email template they send?

Any advice would be helpful.

Thank you

Mehmoods87
Junior Member
Posts: 82
Joined: Fri Jul 14, 2017 11:34 am
Pakistan

Re: Still waiting for a decision.....

Post by Mehmoods87 » Sun Sep 17, 2017 5:22 pm

Hi Christ-Believer

I also received the same email yesterday.

I'm not sure what's happening but let's just pray they do start deciding our applications soon🙏🏽

Sydvir
Member
Posts: 168
Joined: Fri Jul 07, 2017 10:58 am

Re: Still waiting for a decision.....

Post by Sydvir » Sun Sep 17, 2017 5:44 pm

Mehmoods87 wrote:
Sun Sep 17, 2017 5:22 pm
Hi Christ-Believer

I also received the same email yesterday.

I'm not sure what's happening but let's just pray they do start deciding our applications soon🙏🏽
Hi guys
Did u received that email after you contacted them or suddenly you got the email from them?

Mehmoods87
Junior Member
Posts: 82
Joined: Fri Jul 14, 2017 11:34 am
Pakistan

Re: Still waiting for a decision.....

Post by Mehmoods87 » Sun Sep 17, 2017 5:46 pm

Hi Sydvir

Yes I contacted them on Wednesday to find out what was happening and they said they will escalate it.

And this is the response I got?!

Sydvir
Member
Posts: 168
Joined: Fri Jul 07, 2017 10:58 am

Re: Still waiting for a decision.....

Post by Sydvir » Sun Sep 17, 2017 5:47 pm

Mehmoods87 wrote:
Sun Sep 17, 2017 5:22 pm
Hi Christ-Believer

I also received the same email yesterday.

I'm not sure what's happening but let's just pray they do start deciding our applications soon🙏🏽
Hi
Did u received that email once you contacted them?
Or they suddenly they sent it to you?

Sydvir
Member
Posts: 168
Joined: Fri Jul 07, 2017 10:58 am

Re: Still waiting for a decision.....

Post by Sydvir » Sun Sep 17, 2017 5:49 pm

Mehmoods87 wrote:
Sun Sep 17, 2017 5:46 pm
Hi Sydvir

Yes I contacted them on Wednesday to find out what was happening and they said they will escalate it.

And this is the response I got?!
Ok
I guess they have started working on your application.
And have you got call from HO before asking about your job?

Mehmoods87
Junior Member
Posts: 82
Joined: Fri Jul 14, 2017 11:34 am
Pakistan

Re: Still waiting for a decision.....

Post by Mehmoods87 » Sun Sep 17, 2017 6:02 pm

Hi Sydvir

Yes I received a call back in Feb about my second job. The call lasted 10-15 mins

Then next month March I received a not straightforward & Hold email

I have contacted them several times.. All they said was because the application is on hold there's nothing they can do until the hold remains.

Now the hold is lifted and I contacted them recently. This is the most recent email they sent me

Looks like they have finally started looking into hold applications

Still no timescale but let's just hope we receive some news soon.

Im not going to bother contacting them now.. Will just wait for them to contact me.

Ace87
Newbie
Posts: 37
Joined: Mon Aug 28, 2017 2:20 am
Mood:
Philippines

Re: Still waiting for a decision.....

Post by Ace87 » Mon Sep 18, 2017 10:05 am

Hi all
Just post some updates.
After long 19weeks we decided to email HO for the first time. We got reply yesterday (Sunday).
It said

Dear ________
Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.

I know it's an generic reply but hoping to get the approve decision . :) 🙏

M2sam
Member
Posts: 152
Joined: Sat Aug 26, 2017 2:07 pm
United Kingdom

Re: Still waiting for a decision.....

Post by M2sam » Mon Sep 18, 2017 10:06 am

Ace87 wrote:
Mon Sep 18, 2017 10:05 am
Hi all
Just post some updates.
After long 19weeks we decided to email HO for the first time. We got reply yesterday (Sunday).
It said

Dear ________
Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.

I know it's an generic reply but hoping to get the approve decision . :) 🙏
Got the same, been waiting for 2 months since

paulakh
Newly Registered
Posts: 19
Joined: Tue May 30, 2017 10:19 am

Re: Still waiting for a decision.....

Post by paulakh » Mon Sep 18, 2017 10:22 am

Christ-Believer wrote:
Sun Sep 17, 2017 4:35 pm
Hi everyone,

I got this email yesterday:

"Thank you for applying for a UK visa. Your visa application remains under consideration.

We have previously communicated our customer service target for settlement applications as 60 working days. Unfortunately, we will be unable to decide your application within our customer service target. We apologise for any inconvenience that this might cause.

We are continuing to work on your application and aim to make a decision as soon as possible over the coming days.

We will write to you again if there is any change to this. Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection."


Does this mean we'll get a decision in a few days as mentioned or is this another generic email template they send?

Any advice would be helpful.

Thank you
HI
we got similer email on saturday 7 pm after escalation on 1st september , i think they just changed standard template ,

M2sam
Member
Posts: 152
Joined: Sat Aug 26, 2017 2:07 pm
United Kingdom

Re: Still waiting for a decision.....

Post by M2sam » Mon Sep 18, 2017 10:23 am

I am going to meet my wife in Pak, I have not seen her for 7 months. Do you think it is ok to go if my case is still under consideration? By the way it has been over the 6 months of their standard time

blueorchids007
Newbie
Posts: 39
Joined: Thu Dec 31, 2015 10:54 am
Nigeria

Re: Still waiting for a decision.....

Post by blueorchids007 » Mon Sep 18, 2017 10:48 am

M2sam wrote:
Mon Sep 18, 2017 10:23 am
I am going to meet my wife in Pak, I have not seen her for 7 months. Do you think it is ok to go if my case is still under consideration? By the way it has been over the 6 months of their standard time
Don't think it matters. They've sent your supporting documents back, so all they need to make a decision is with them. 3 months separated from my wife presently. Missed our wedding anniversary in August, and her birthday is coming up. Nothing to do but to be patient.

Ace87
Newbie
Posts: 37
Joined: Mon Aug 28, 2017 2:20 am
Mood:
Philippines

Re: Still waiting for a decision.....

Post by Ace87 » Mon Sep 18, 2017 11:40 am

M2sam wrote:
Mon Sep 18, 2017 10:06 am
Ace87 wrote:
Mon Sep 18, 2017 10:05 am
Hi all
Just post some updates.
After long 19weeks we decided to email HO for the first time. We got reply yesterday (Sunday).
It said

Dear ________
Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.

I know it's an generic reply but hoping to get the approve decision . :) 🙏
Got the same, been waiting for 2 months since


:shock: My God,
I hope will take that long. I know lots here been waiting longer than me and I know what it's feels like.

Wish you all get APPROVED result soon.
So am I 8)

Ace87
Newbie
Posts: 37
Joined: Mon Aug 28, 2017 2:20 am
Mood:
Philippines

Re: Still waiting for a decision.....

Post by Ace87 » Mon Sep 18, 2017 11:42 am

Ace87 wrote:
Mon Sep 18, 2017 11:40 am
M2sam wrote:
Mon Sep 18, 2017 10:06 am
Ace87 wrote:
Mon Sep 18, 2017 10:05 am
Hi all
Just post some updates.
After long 19weeks we decided to email HO for the first time. We got reply yesterday (Sunday).
It said

Dear ________
Thank you for contacting UK Visas and Immigration International Contact Centre.
With regards to your enquiry about the status of your application, I can confirm that your application is being considered and is currently awaiting a decision.

I know it's an generic reply but hoping to get the approve decision . :) 🙏
Got the same, been waiting for 2 months since


:shock: My God,
I hope will take that long. I know lots here been waiting longer than me and I know what it's feels like.

Wish you all get APPROVED result soon.
So am I 8)

Oopss :!:
I mean I hope will NOT take that long..
Sorry.

samkahn
Newbie
Posts: 48
Joined: Mon Mar 06, 2017 7:28 pm
Mood:
Pakistan

Re: Still waiting for a decision.....

Post by samkahn » Mon Sep 18, 2017 12:43 pm

paulakh wrote:
Mon Sep 18, 2017 10:22 am
Christ-Believer wrote:
Sun Sep 17, 2017 4:35 pm
Hi everyone,

I got this email yesterday:

"Thank you for applying for a UK visa. Your visa application remains under consideration.

We have previously communicated our customer service target for settlement applications as 60 working days. Unfortunately, we will be unable to decide your application within our customer service target. We apologise for any inconvenience that this might cause.

We are continuing to work on your application and aim to make a decision as soon as possible over the coming days.

We will write to you again if there is any change to this. Please do not attend the Visa Application Centre until you have been advised that your application has been decided and that your passport is ready for collection."


Does this mean we'll get a decision in a few days as mentioned or is this another generic email template they send?

Any advice would be helpful.

Thank you
HI
we got similer email on saturday 7 pm after escalation on 1st september , i think they just changed standard template ,
We also got the same email over the weekend. Does this mean we are getting a decision within the next few days, or that we have to wait another 60 days? (It's been over 120 days, since we applied).

givezemra
Newly Registered
Posts: 28
Joined: Tue Jul 18, 2017 7:01 pm

Re: Still waiting for a decision.....

Post by givezemra » Mon Sep 18, 2017 2:56 pm

M2sam wrote:
Mon Sep 18, 2017 10:23 am
I am going to meet my wife in Pak, I have not seen her for 7 months. Do you think it is ok to go if my case is still under consideration? By the way it has been over the 6 months of their standard time
I don't think it matters. I went to see my husband for the bank holiday weekend as I hadn't seen him since April. If anything it will prove your relationship is genuine (if there is any doubt).

It's awful having to wait. Going through the same process every morning: checking emails to see if I've heard from HO, checked TLS website, check gov website using GWF number, check visa4uk website, check this forum for updates. It's like a ritual now for me. My husband submitted biometrics on 24th April. It's been 102 working days/21 weeks. I pray for a decision soon

trsiam88
Junior Member
Posts: 51
Joined: Wed Sep 06, 2017 5:29 pm
United Kingdom

Re: Still waiting for a decision.....

Post by trsiam88 » Mon Sep 18, 2017 3:19 pm

HI All,

My wife has submitted an application for settlement in June of this year and we have been waiting quietly up until now for a decision, I raised the matter with the MP last friday and today I have received 2 emails stating the following:

First at 13.52 -
Asking for more documentation as follows -
1) From 23 April 2015, UKVI required applicants to submit results from an “IELTS for UKVI” test that was completed at an IELTS test centre authorised by UKVI to run IELTS tests for UK visa and immigration purposes. You must confirm at the time of registration that you wish to use your test result for these purposes. The IELTS test result you have provided is not recognised when attempting to verify your results on the UKVI IELTS website. I am therefore satisfied that the test certificate you have provided is not an “IELTS for UKVI” test. Please provide a certificafe to confirm that you have passed an “IELTS for UKVI” test.
Now the issue here was that my wife had previously done an IELTs Academic test for a university application and I assumed this was applicable for a settlement app too but I found out it was not after I had submitted the online application, so instead we went down the UK NARIC route and got 2 certificates of english language and comparability from UK NARIC and submitted those along with the IELTs certificate in the supporting documents.....I had mentioned in my covering letter that we have used UK NARIC but in the application I had previously mentioned IELTs to satisfy the english language requirement.

So they are now asking to submit an IELTs cert that is valid and acceptable for this, what should be our best bet on this?! (I am sure they have not seen the UK NARIC certificates and ignored them)

Second email at 13.58 (6 minutes later) -
Stating not straight forward as below -
Unfortunately, the processing of your application has not been straightforward and we will be unable to decide your application within our customer service targets. We are continuing to work on your application and aim to make a decision as soon as possible.

I am a bit confused now as to what I should be doing, the next IELTs exam date that I can get is for October, should I be writting to them and pointing to them towards the UK NARIC instead?

All help from you guys would be appreciated!

User avatar
CR001
Moderator
Posts: 88938
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Still waiting for a decision.....

Post by CR001 » Mon Sep 18, 2017 3:23 pm

trsiam88 wrote:
Mon Sep 18, 2017 3:19 pm
HI All,

My wife has submitted an application for settlement in June of this year and we have been waiting quietly up until now for a decision, I raised the matter with the MP last friday and today I have received 2 emails stating the following:

First at 13.52 -
Asking for more documentation as follows -
1) From 23 April 2015, UKVI required applicants to submit results from an “IELTS for UKVI” test that was completed at an IELTS test centre authorised by UKVI to run IELTS tests for UK visa and immigration purposes. You must confirm at the time of registration that you wish to use your test result for these purposes. The IELTS test result you have provided is not recognised when attempting to verify your results on the UKVI IELTS website. I am therefore satisfied that the test certificate you have provided is not an “IELTS for UKVI” test. Please provide a certificafe to confirm that you have passed an “IELTS for UKVI” test.
Now the issue here was that my wife had previously done an IELTs Academic test for a university application and I assumed this was applicable for a settlement app too but I found out it was not after I had submitted the online application, so instead we went down the UK NARIC route and got 2 certificates of english language and comparability from UK NARIC and submitted those along with the IELTs certificate in the supporting documents.....I had mentioned in my covering letter that we have used UK NARIC but in the application I had previously mentioned IELTs to satisfy the english language requirement.

So they are now asking to submit an IELTs cert that is valid and acceptable for this, what should be our best bet on this?! (I am sure they have not seen the UK NARIC certificates and ignored them)

Second email at 13.58 (6 minutes later) -
Stating not straight forward as below -
Unfortunately, the processing of your application has not been straightforward and we will be unable to decide your application within our customer service targets. We are continuing to work on your application and aim to make a decision as soon as possible.

I am a bit confused now as to what I should be doing, the next IELTs exam date that I can get is for October, should I be writting to them and pointing to them towards the UK NARIC instead?

All help from you guys would be appreciated!
Did you do the UKVI red route NARIC?

Did you submit the degree certificate the NARIC ELA is based on?

Why did you submit the IELTS if you knew it was not valid?
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

trsiam88
Junior Member
Posts: 51
Joined: Wed Sep 06, 2017 5:29 pm
United Kingdom

Re: Still waiting for a decision.....

Post by trsiam88 » Mon Sep 18, 2017 3:38 pm

CR001 wrote:
Mon Sep 18, 2017 3:23 pm
trsiam88 wrote:
Mon Sep 18, 2017 3:19 pm
HI All,

My wife has submitted an application for settlement in June of this year and we have been waiting quietly up until now for a decision, I raised the matter with the MP last friday and today I have received 2 emails stating the following:

First at 13.52 -
Asking for more documentation as follows -
1) From 23 April 2015, UKVI required applicants to submit results from an “IELTS for UKVI” test that was completed at an IELTS test centre authorised by UKVI to run IELTS tests for UK visa and immigration purposes. You must confirm at the time of registration that you wish to use your test result for these purposes. The IELTS test result you have provided is not recognised when attempting to verify your results on the UKVI IELTS website. I am therefore satisfied that the test certificate you have provided is not an “IELTS for UKVI” test. Please provide a certificafe to confirm that you have passed an “IELTS for UKVI” test.
Now the issue here was that my wife had previously done an IELTs Academic test for a university application and I assumed this was applicable for a settlement app too but I found out it was not after I had submitted the online application, so instead we went down the UK NARIC route and got 2 certificates of english language and comparability from UK NARIC and submitted those along with the IELTs certificate in the supporting documents.....I had mentioned in my covering letter that we have used UK NARIC but in the application I had previously mentioned IELTs to satisfy the english language requirement.

So they are now asking to submit an IELTs cert that is valid and acceptable for this, what should be our best bet on this?! (I am sure they have not seen the UK NARIC certificates and ignored them)

Second email at 13.58 (6 minutes later) -
Stating not straight forward as below -
Unfortunately, the processing of your application has not been straightforward and we will be unable to decide your application within our customer service targets. We are continuing to work on your application and aim to make a decision as soon as possible.

I am a bit confused now as to what I should be doing, the next IELTs exam date that I can get is for October, should I be writting to them and pointing to them towards the UK NARIC instead?

All help from you guys would be appreciated!
Did you do the UKVI red route NARIC?

Did you submit the degree certificate the NARIC ELA is based on?

Why did you submit the IELTS if you knew it was not valid?
So I consulted UK Naric and what the best route would be and they mentioned that the English Language Assessment and the Statement of Comparability are both accepted by UKVI for visa applications and were the only ones that could be done via a fast track route.

I submitted the 2 certificates along with the original degree and the original transcripts from the university.

As I mentioned I had figured out it was the wrong IELTs after submitting the online application in which I had already mentioned that my wife would satisfy the english language requirement via IELTs, but I attached a covering letter mentioning that in actual fact this is done via UK NARIC instead.....So i submitted both in case they did not see an IELT certificate in the supporting docs and just blindly rejected the application.

Considering I only had 15 days after submission of the online application to sort this out, it had to be done fast track and my wife couldn't do another IELTs exam within those days and then submit that.

M2sam
Member
Posts: 152
Joined: Sat Aug 26, 2017 2:07 pm
United Kingdom

Re: Still waiting for a decision.....

Post by M2sam » Mon Sep 18, 2017 4:31 pm

givezemra wrote:
Mon Sep 18, 2017 2:56 pm
M2sam wrote:
Mon Sep 18, 2017 10:23 am
I am going to meet my wife in Pak, I have not seen her for 7 months. Do you think it is ok to go if my case is still under consideration? By the way it has been over the 6 months of their standard time
I don't think it matters. I went to see my husband for the bank holiday weekend as I hadn't seen him since April. If anything it will prove your relationship is genuine (if there is any doubt).

It's awful having to wait. Going through the same process every morning: checking emails to see if I've heard from HO, checked TLS website, check gov website using GWF number, check visa4uk website, check this forum for updates. It's like a ritual now for me. My husband submitted biometrics on 24th April. It's been 102 working days/21 weeks. I pray for a decision soon
All we can do is pray and keep the faith. There's nothing we can do anyway to make a difference to the timescales of our applications. Thanks for your repluy. :mrgreen:

rijab
Newbie
Posts: 40
Joined: Mon Jul 24, 2017 9:45 am
Mood:
Pakistan

Re: Still waiting for a decision.....

Post by rijab » Mon Sep 18, 2017 5:08 pm

we've got a mail
" thank u for applying for a UK visa.your visa application remains under consideration. we have previously communicated our customer service target for settlement application as 60 working days unfortunately , we will be unable to decide your application with in our customer service target.We apologies for the inconvenience this might cause.
we are continuing to work on your application and aim to make a decision as soon as possible over the coming days."
what will happen next to this?
if anyone got this kind of email in last few months then please tell me.am confused either this one is useless automated email or it really means something.

Neosprin
Junior Member
Posts: 62
Joined: Mon Mar 27, 2017 12:37 pm

Re: Still waiting for a decision.....

Post by Neosprin » Mon Sep 18, 2017 5:10 pm

Hi Rijab,
Many of us have got the same worded email in the past few days. It's a standard email that comes once you get in touch with ukvi on phone, escalate or mark urgent.

:)

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