Use this section for any queries concerning the EU Settlement Scheme, for applicants holding pre-settled and settled status.
Moderators: Casa, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix, John, ChetanOjha
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Paschal
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by Paschal » Mon Jan 22, 2018 4:31 pm
hello,
i involved SOLVIT too.
i got email from SOLVIT asking me to send a copy of the application and the communication i had with the decision making centre.
since then haven't heard anything from SOLVIT again and it has passed a month
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elemak
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Post
by elemak » Mon Jan 22, 2018 8:40 pm
Hi everyone!
Today, finally I've got my FP.
Would like to share my story:
I applied 20.06.2017 Madrid/Spain ( It was my second application, the first one was refused)
Not straightforward email 07.07.2017
My first complain to UK Visas and Immigration 19.09.2017 (got any result in really, was told that my application was not straightforward but they were working on it)
My second complain 10.01.2018 . I got an email 19.01.2018 there I was informed decision was made and soon I would received further news .
Indeed I received it on the same day , two hours earlier:-))) And today, I have got my passaport with FP.
I wish you good luck to all!!!
In case you have any questions ...please ask I would be happy to answer and perhaps help!
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yanaveron
- Junior Member
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Post
by yanaveron » Mon Jan 22, 2018 10:13 pm
elemak wrote: ↑Mon Jan 22, 2018 8:40 pm
Hi everyone!
Today, finally I've got my FP.
Would like to share my story:
I applied 20.06.2017 Madrid/Spain ( It was my second application, the first one was refused)
Not straightforward email 07.07.2017
My first complain to UK Visas and Immigration 19.09.2017 (got any result in really, was told that my application was not straightforward but they were working on it)
My second complain 10.01.2018 . I got an email 19.01.2018 there I was informed decision was made and soon I would received further news .
Indeed I received it on the same day , two hours earlier:-))) And today, I have got my passaport with FP.
I wish you good luck to all!!!
In case you have any questions ...please ask I would be happy to answer and perhaps help!
Hey!!! Congratulations!!! After such a long time you destroyed it! Very happy for you! Enjoy your time with your family and good luck with your further applications in UK!
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jj06
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Post
by jj06 » Mon Jan 22, 2018 10:28 pm
elemak wrote: ↑Mon Jan 22, 2018 8:40 pm
Hi everyone!
Today, finally I've got my FP.
Would like to share my story:
I applied 20.06.2017 Madrid/Spain ( It was my second application, the first one was refused)
Not straightforward email 07.07.2017
My first complain to UK Visas and Immigration 19.09.2017 (got any result in really, was told that my application was not straightforward but they were working on it)
My second complain 10.01.2018 . I got an email 19.01.2018 there I was informed decision was made and soon I would received further news .
Indeed I received it on the same day , two hours earlier:-))) And today, I have got my passaport with FP.
I wish you good luck to all!!!
In case you have any questions ...please ask I would be happy to answer and perhaps help!
Finally today i got my Passport with FP on it.
We have almost the same situation,
This is my second application.
I applied on 20.06.2017
and same place in Madrid,Spain
God Bless.
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alex1990
- Member
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- Joined: Sun Nov 05, 2017 12:14 pm

Post
by alex1990 » Tue Jan 23, 2018 12:19 am
elemak wrote: ↑Mon Jan 22, 2018 8:40 pm
Hi everyone!
Today, finally I've got my FP.
Would like to share my story:
I applied 20.06.2017 Madrid/Spain ( It was my second application, the first one was refused)
Not straightforward email 07.07.2017
My first complain to UK Visas and Immigration 19.09.2017 (got any result in really, was told that my application was not straightforward but they were working on it)
My second complain 10.01.2018 . I got an email 19.01.2018 there I was informed decision was made and soon I would received further news .
Indeed I received it on the same day , two hours earlier:-))) And today, I have got my passaport with FP.
I wish you good luck to all!!!
In case you have any questions ...please ask I would be happy to answer and perhaps help!
Hey , my Congrats
Enjoy your time with your family
i applied 20.06.2017
All of us happy to hear your news
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Paschal
- Junior Member
- Posts: 58
- Joined: Wed Nov 15, 2017 10:00 am

Post
by Paschal » Tue Jan 23, 2018 9:26 am
Hello everyone,
My application went from being considered to you case is being processed and today I got this email saying my application has being received and is being considered.
Is that normal?
Thank you for contacting UK Visas and Immigration.
With regards to your query, your application has been received and is being assessed at the moment.
We have service levels. We aim to complete 90% of non-settlement applications within 3 weeks, 98% within 6 weeks and 100% within 12 weeks of the application date (where 1 week is 5 working days) and 95% of settlement applications within 12 weeks of the application date and 100% within 24 weeks of the application date (where 1 week is 5 working days).
Your patience is highly appreciated.
Kind regards,
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Dibango
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Post
by Dibango » Tue Jan 23, 2018 12:30 pm
Hi All,
I just wanted to share my timelines:
Applied from Paris, spouse is in the UK already.
Application submitted: 08/01/18
Application received: 09/01/18( The TLS contact centre in Paris simply scans the documents to the UKVI hence the speed)
Called to chase: 22/01/18
Notification to receive FP: 23/01/18
I submitted just what I was asked and not tons of pictures and WhatsApp logs.
Looking forward to be in the UK with my spouse and good luck to all those who are waiting.
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Dibango
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Post
by Dibango » Tue Jan 23, 2018 12:32 pm
Paschal wrote: ↑Tue Jan 23, 2018 9:26 am
Hello everyone,
My application went from being considered to you case is being processed and today I got this email saying my application has being received and is being considered.
Is that normal?
Thank you for contacting UK Visas and Immigration.
With regards to your query, your application has been received and is being assessed at the moment.
We have service levels. We aim to complete 90% of non-settlement applications within 3 weeks, 98% within 6 weeks and 100% within 12 weeks of the application date (where 1 week is 5 working days) and 95% of settlement applications within 12 weeks of the application date and 100% within 24 weeks of the application date (where 1 week is 5 working days).
Your patience is highly appreciated.
Kind regards,
I am no expert but think it is simply because they might have mishandled it and just picke it up again. It may be because you chased them and usually they tend to be responsive when you do chase.
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alex1990
- Member
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- Joined: Sun Nov 05, 2017 12:14 pm

Post
by alex1990 » Tue Jan 23, 2018 3:43 pm
Dibango wrote: ↑Tue Jan 23, 2018 12:30 pm
Hi All,
I just wanted to share my timelines:
Applied from Paris, spouse is in the UK already.
Application submitted: 08/01/18
Application received: 09/01/18( The TLS contact centre in Paris simply scans the documents to the UKVI hence the speed)
Called to chase: 22/01/18
Notification to receive FP: 23/01/18
I submitted just what I was asked and not tons of pictures and WhatsApp logs.
Looking forward to be in the UK with my spouse and good luck to all those who are waiting.
Hey , my Congrats
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Dibango
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Post
by Dibango » Wed Jan 24, 2018 9:44 am
alex1990 wrote: ↑Tue Jan 23, 2018 3:43 pm
Dibango wrote: ↑Tue Jan 23, 2018 12:30 pm
Hi All,
I just wanted to share my timelines:
Applied from Paris, spouse is in the UK already.
Application submitted: 08/01/18
Application received: 09/01/18( The TLS contact centre in Paris simply scans the documents to the UKVI hence the speed)
Called to chase: 22/01/18
Notification to receive FP: 23/01/18
I submitted just what I was asked and not tons of pictures and WhatsApp logs.
Looking forward to be in the UK with my spouse and good luck to all those who are waiting.
Hey , my Congrats
Thanks a lot
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Mehmed1
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Post
by Mehmed1 » Wed Jan 24, 2018 10:17 am
Paschal wrote: ↑Mon Jan 22, 2018 4:31 pm
hello,
i involved SOLVIT too.
i got email from SOLVIT asking me to send a copy of the application and the communication i had with the decision making centre.
since then haven't heard anything from SOLVIT again and it has passed a month
You had a communication with the decision making centre?
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Paschal
- Junior Member
- Posts: 58
- Joined: Wed Nov 15, 2017 10:00 am

Post
by Paschal » Wed Jan 24, 2018 10:50 am
No. Nothing yet
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dmlylmz
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Post
by dmlylmz » Wed Jan 24, 2018 1:36 pm
Hi everyone,
I applied in 26/08/2017 and still waiting... today I sent an email as you all do for a feedback about my application and they asked me my
Full Name
Date of Birth
GWF number :
IHS number
Passport number
Place of submission
Type of Visa applied for
Date of biometrics
Nationality
Applicants e-mail
and I sent the email but yes without an IHS number instead I supported my husband's nhs number as specifiying that its his number. So Im waiting now.... Its good to hear that there are also people suffering for this slow proces... we got married in August 28 and since september we are living seperated for this visa issues... I dont know why this takes so long and I dont think they have right to keep our passports for this long....
Good luck to everyone I also share your anger and sorrow
best;
DAMLA
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Paschal
- Junior Member
- Posts: 58
- Joined: Wed Nov 15, 2017 10:00 am

Post
by Paschal » Wed Jan 24, 2018 1:41 pm
Hello,
We are in same boat.
Any idea of where to get this IHS NUMBER?
They asked of that and I told them my wife do not need it because I am EEA national.
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CR001
- Moderator
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- Joined: Thu Mar 08, 2012 10:55 pm
- Location: London
- Mood:

Post
by CR001 » Wed Jan 24, 2018 2:08 pm
Paschal wrote: ↑Wed Jan 24, 2018 1:41 pm
Hello,
We are in same boat.
Any idea of where to get this IHS NUMBER?
They asked of that and I told them my wife do not need it because I am EEA national.
IHS number and payment is NOT applicable to EEA route FP applications.
The email sent out is a standard format for all applications enquiries.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.
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dmlylmz
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Post
by dmlylmz » Wed Jan 24, 2018 2:18 pm
Paschal wrote: ↑Wed Jan 24, 2018 1:41 pm
Hello,
We are in same boat.
Any idea of where to get this IHS NUMBER?
They asked of that and I told them my wife do not need it because I am EEA national.
hi pascal
we dont have an ıhs number but if our spouses work in uk they have an hns number. so i jusy put his number indicating the its his number not mine
and yes we are all at the same boat and hope we will meet our loved ones as soon as possible
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RedCorner
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Post
by RedCorner » Wed Jan 24, 2018 2:21 pm
dmlylmz wrote: ↑Wed Jan 24, 2018 1:36 pm
Hi everyone,
I applied in 26/08/2017 and still waiting... today I sent an email as you all do for a feedback about my application and they asked me my
Full Name
Date of Birth
GWF number :
IHS number
Passport number
Place of submission
Type of Visa applied for
Date of biometrics
Nationality
Applicants e-mail
and I sent the email but yes without an IHS number instead I supported my husband's nhs number as specifiying that its his number. So Im waiting now.... Its good to hear that there are also people suffering for this slow proces... we got married in August 28 and since september we are living seperated for this visa issues... I dont know why this takes so long and I dont think they have right to keep our passports for this long....
Good luck to everyone I also share your anger and sorrow
best;
DAMLA
Non English text removed by moderator
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dmlylmz
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- Joined: Wed Jan 24, 2018 1:31 pm

Post
by dmlylmz » Wed Jan 24, 2018 2:36 pm
Non English text removed by moderator
Kindly note that the forum language is English ONLY
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dmlylmz
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Post
by dmlylmz » Wed Jan 24, 2018 2:41 pm
RedCorner wrote: ↑Wed Jan 24, 2018 2:21 pm
dmlylmz wrote: ↑Wed Jan 24, 2018 1:36 pm
Hi everyone,
I applied in 26/08/2017 and still waiting... today I sent an email as you all do for a feedback about my application and they asked me my
Full Name
Date of Birth
GWF number :
IHS number
Passport number
Place of submission
Type of Visa applied for
Date of biometrics
Nationality
Applicants e-mail
and I sent the email but yes without an IHS number instead I supported my husband's nhs number as specifiying that its his number. So Im waiting now.... Its good to hear that there are also people suffering for this slow proces... we got married in August 28 and since september we are living seperated for this visa issues... I dont know why this takes so long and I dont think they have right to keep our passports for this long....
Good luck to everyone I also share your anger and sorrow
best;
DAMLA
Non English text removed by moderator
I think we need to talk only english in here so its fine. but in anycase thank you for your update as ı have applied in the 26th of september its a very good news that they started to take the applications in the 9th month. when it comes to us hope we will have it as soon as possible. let me know pls
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alexielsld
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by alexielsld » Wed Jan 24, 2018 3:05 pm
Hi everyone,
We married 09/07/2017 in Turkey. My husband is German. So like everybody else, we are apart since we applied for this. It is really frustrating. I hope we all can meet with their loved one soon.
My application history is like this ;
EEA FP Application datee : 16/08/2017- İstanbul
Not straightforward : 05/09/2017
last mail : 01/13/2018
Status: The application is now with UK Visas & Immigration for a decision.
And Damla, yes there is a turkish forum you can follow . Im putting the link below.
Weblink removed by moderator
Good luck everyone.
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Paschal
- Junior Member
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- Joined: Wed Nov 15, 2017 10:00 am

Post
by Paschal » Thu Jan 25, 2018 6:54 am
Hello,
Please could someone tell me if this is a good sign.
Thanks
Thank you for contacting UK Visas and Immigration International Contact Centre.
An entry clearance officer is currently reviewing your visa application. and since the decision taking has been delayed, please accept our apology for any inconvenience this may have caused.
We will e-mail you as soon as we have an update.
Kind Regards,
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twitwi
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by twitwi » Thu Jan 25, 2018 8:02 am
Paschal wrote: ↑Thu Jan 25, 2018 6:54 am
Hello,
Please could someone tell me if this is a good sign.
Thanks
Thank you for contacting UK Visas and Immigration International Contact Centre.
An entry clearance officer is currently reviewing your visa application. and since the decision taking has been delayed, please accept our apology for any inconvenience this may have caused.
We will e-mail you as soon as we have an update.
Kind Regards,
I think it's just their "polite" way to say you gonna wait as long as it needs to make the decision. But who knows, maybe the officer will do his work eventually . Good luck!
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alex1990
- Member
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- Joined: Sun Nov 05, 2017 12:14 pm

Post
by alex1990 » Thu Jan 25, 2018 4:47 pm
Paschal wrote: ↑Thu Jan 25, 2018 6:54 am
Hello,
Please could someone tell me if this is a good sign.
Thanks
Thank you for contacting UK Visas and Immigration International Contact Centre.
An entry clearance officer is currently reviewing your visa application. and since the decision taking has been delayed, please accept our apology for any inconvenience this may have caused.
We will e-mail you as soon as we have an update.
Kind Regards,
hi Paschal
How did you communicate with them?
What is the mail?
thy send me this mail after i escalated last time
As we have previously advised, the processing of this application has not been straightforward. We are continuing to work on the application and will make a decision as soon as we are able to. We cannot give a time scale for when a decision will be made, however I have escalated this to the appropriate Entry Clearance team so that it can be progressed as quickly as possible.
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Paschal
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Post
by Paschal » Thu Jan 25, 2018 5:27 pm
Hello I got this email few months ago.
I comunicate with them by mail.
ukvisupport@mailgb.custhelp.com
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alex1990
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Post
by alex1990 » Fri Jan 26, 2018 12:54 am
Oh good i need to wait few more months no problem ok

7.5 Months and if thy need elso 7 more Months I’ll be waiting
Good luck for all