I applied on the 17th February and have heard nothing so far.....not a problem as i am waiting patiently. However, on the 29th Feb thereabouts, i received a letter stating i had not paid enough and to pay within 2 weeks or my application will be refused.....i was surprised considering there was more than enough money in there. anyway, i promptly filled in the payment form they included in the letter and posted it by special delivery which they received 2 days later.
on reading the forums, i came across a post which said that the reference NFEE1234567 isn't my reference and to call and find out what my reference number is......so i decided to call today around 4.....it took over 10 minutes and 2 tries before a guy picked it up (i was smiling cos i heard guys are nicer than the ladies)
HOW WRONG WAS I? this guy was virtually shouting down the phone at me! my goodness.....he was so abrupt.....whilst i had a very calm voice and asked him what my reference number is.....he replied asking if i never received a letter from them. i said i did but then i understand that is not my reference number. he then said ok give me your details and i will chk but it depends on whether you are on the main system.....so i did and in less than 5 seconds after asking me to repeat my name just clicked and then he shouted....your name isn't on the system yet! OK!
I was so shocked at his RUDE attitude that i just said ok....
i am very shocked at the way these people behave....it seems they have been told to treat us harshly......it is just a downright pity cos this attitude will not improve their services in any way....its a pity......just wanted to share and get this sad incident off my chest......
good luck to all........and to me too.......
