Post
by apple0 » Thu Jun 14, 2012 9:36 am
I submitted a BRP(RC) for a lost/stolen BRP two weeks ago and the fee has not been deducted from my account and I have not received an acknowledgment letter. Is this standard? How long has it taken others to have the fee deducted, get the acknowledgment letter, get the biometric letter and get the replacement BRP? I know others have posted about long waiting times but I am particularly interested in whether the long waiting times have been for stolen BRPs and how long it took to receive the acknowledgment letter. It seems like they should have a quicker process for replacing something that restricts a resident's ability to travel.