I am re-posting this message, as I was unable to get any response on this. The issue is that I tried going over the online booking once again to make sure I understand what needs to be done to book a PEO appointment (which I understand is 42 days before am eligible to apply). I noticed that after I logged in and confirmed my ID, it takes me to another page which says "Manage my account". On that page, there is "My transactions" tab next to "My account settings". Under "My transactions tab, a statement reads, "You do not currently have any transactions. You should not book an appointment unless you have already submitted an application and you have been informed that your service requires an appointment." Right after this is the "Book appointment" button.
From the above, what do they mean by "You do not currently have any transactions". What do they also mean by "You should not book an appointment unless you have already submitted an application and you have been informed that your service requires an appointment."
From the previous posts, I understand that all I am required to do is login--> Confirm Identity-->Book Appointment-->Select Service Applying for-->Confirm if using premium and select number of dependants-->Choose Availability and locations. At this stage, if you are lucky, you get a date. If not, you are told no appointment is available for the chosen dates and locations.
I will appreciate if someone can clear that bit off for me once and for all.
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