Hi, everyone. I just lost my purse a few days ago. And I have reported it also submited my replacement application of BRP card as well on 4th of October. The delivery showed it has been arrived on 5th of October.
I lost my purse accidently and I must travel on 24th of October. All my international and domestic flights have been booked a few months ago!
However, I couldn't do anything now, I don't know where is my application and even haven't got a clue how can I track it. i have emailed them for several time with no reply. Every time I call them just been automically put on hold for 6-7mins ! Every time is same!
I must travel, I need to let them know I'm desparately. I have been away from my family for one and half years. I couldn't stand to be forced to wait for more days which I suppose to travel. The waiting time kind of cutting my heart!
Could you offer me some tips for dealing this situation please?
I really appreciate!
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