Post
by sntp_uk » Tue Oct 16, 2012 10:15 am
Experience at Croydon PEO Oct 12
1. @ 9:10 appointment
2. @ 8:40 entered in the building straight to security check
3. @ 8:55 initial check ground floor, token issued, Lady at the counter not so friendly
4. @ 9:05 payment done at 1st floor, at the same time my token no announced by case worker, went running to case worker to let him know I am still making payment, he was happy to wait
5. @ 9:15 payment cleared, went to case worker window, he asked for photos, application form, he gave it back to us, application form was stamped as valid and asked to wait for biometrics
6. @10:15 biometrics done, asked to wait till to be called by case worker
7. @11:30 called by friendly case worker, she asked for all documents, she made sure I had all docs required by going through them very quickly
8. she told it's going to take about 90 mins, either you can wait here or go out and come back, we decided to stay there
9. @12:50 case worker called, advise that application is successful, gave all originals back, she kept photocopies of some documents, gave 2 standard ILR approval letters
tips: all communication are announced, no display board so you have to listen carefully when announcements are made, if not sure please go to window 22 - customer service desk, lady at customer service was horrible though
BRP cards received in 2 days