Funds maintenance - Halifax won't issue the letter (urgent)

[juliet18a]

Hi all,

I have an PEO appointment tomorrow for Tier 1 extension (general) and went to the bank (Halifax) today to ask them for a letter or print and sign/stamp recent transactions (my previous statement ends on 12-Oct-2012 which is just over allowed 31 days gap) and the next one is being issued at the moment so hasn't arrived by post so far).

However, they said that from today they won't sign/stamp electronic statements and also won't issue any letter to prove my funds since 12-Oct. The reason for it is that too many people forget this so as the result they don't do this any longer and basically there is no way for me to prove that I had >£900 in my account between 12-Oct and now.

As my appointment is tomorrow and there is no way post will arrive until then, can anybody offer any advice?

Thank you,
Yuliana

[scorpion123]

from today they won't sign/stamp electronic statements and also won't issue any letter to prove my funds since 12-Oct.

It's your right have a statement printed out on request, Bank may refuse to sign and stamp it if it's on official stationery-in that case they don't need to be stamped or signed but they cannot simply decline your request to print out a statement of your own personal account.

Try a different branch and it should be sorted out without any issue and if not, insist to see the Bank manager and insist to have it writing that they will not printout a statement of your personal account because so many people are requesting them. That should sort them out.

Don't leave the premises until you've the papers that you need!