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It's stated in the email confirmation you get when you book & pay for the test through their website. You should have received a payment confirmation for your booking at the very least, unless the email went into your mailbox spam folder.black_bird wrote:Would you mind telling me where you've spotted that line of notice about being early for 15mins? I was shown a piece of paper at the centre and was told I should have received an email about this rule. But I never did? And then I searched and searched on their website, it doesnt say that anywhere, not in terms and conditions either....