Post
by Jules68 » Mon Jan 21, 2013 8:45 pm
Thanks. They have not been very competent, in my eyes. I recently came back from holiday, and the border guard even said they weren't very competent over there, and rolled his eyes. I applied July 31, 2012. I just received the refusal letter. What makes me angry is that I had to request my passport and my husband's back for a trip at Christmas. I was allowed to ask for mine back, but my husband had to call to request his, as they wouldn't release it to me. I asked her to hold the recorded track and trace envelope that I had sent to them to put my passport in, and my husband would call first thing in the morning to request his, and could she please put the passports together in the envelope? She had mentioned that was a great idea. My husband called first thing in the morning and requested his passport. 6 days later, the envelope arrived...with only my passport! So my husband called again and asked for his passport, and they said they would send it to him immediately. 2 weeks later...still nothing. We had already purchased the plane tickets, and were wondering where the passport was, so we tried to call....and they had shut down the phone service! So, we went on the website and requested it in writing by email.waited. Nothing. 3 weeks later...requested it again. Nothing. It was now mid November, and our trip was mid December. Since there was no phone service to call, we decided that the passport must have been lost in the mail. My husband reported it lost, and we managed to get another just a few days before our overseas trip! So guess what? The second reason they denied is because the passport was reported lost! But if someone would have just sent it the first or second time we called by phone.......grrrrrr.
