Hi,
I submitted my application on January 8th, 2013, but I still haven't got the COA yet. I called several times recently, and one lady told me she could not find my information in the system. But today I got a call from liverpool and they said that they are going to send back to me my passport (as I request for that) but they don't know any thing about the COA...
Is it normal that the COA not arrived after one month? what should I do? Any one has similar experience as I have.
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