Caseworker unit is it in the same building as call centre

[Tasheka]

Does anyone know if these two area are in separate building, interesting the guy seem quite friendly as he went to check something and come back and say I need to keep waiting, I think there is a different number to contact the case working department that they are withholding from us, he seem like he was going to give it to me then change his mine, but I am pretty sure he was nearly going to give me a number Told him i need to get pen and he change his mind, maybe he felt sorry for mi, not sure strange!!

Still have not received my passort yet I request this few weeks ago and heard back from my Mp with a letter just saying ukba said I can have my passport no mention that my application is way passed the 6 months, sent Mp another email today pointing out that it a decision I need from ukba.

[ravii]

Ukba telephone operators are highly trusted private call centre companies based in the uk any where with some limited access of the application status.

[Tasheka]

Ok I see because this guy was totally helpful which surprise me as in the passed the ones I spoke to always seem unhelpful and singing the same tune so good to know that not all of them are rude!

[sheraz7]

In most occasions they do not give any information about the application before the standard time of 6 months despite have got access to check it.

[ravii]

Don't rude with them coz if they complaint then applicant surely in turble.

[flipper77]

Ukba telephone operators are highly trusted private call centre companies based in the uk any where with some limited access of the application status.

Where do you get this information from ravii?

[ravii]

Private sources