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UKBA DELAY EXPERIENCE (FIRST HAND INFO) JOURNEY

Only for UK Tier 1 (Entrepreneur) points system. This route is now closed to new applicants.

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rooney0511
Member
Posts: 227
Joined: Tue May 03, 2011 6:49 pm

UKBA DELAY EXPERIENCE (FIRST HAND INFO) JOURNEY

Post by rooney0511 » Thu May 09, 2013 5:58 am

Just trying to share why SOME files are being delayed even after we know they have looked at. This is first hand information of my friends case.

APPLIED IN LATE SEPTEMBER 2012.
STUDENT 200K ROUTE
FUNDS IN INDIA (100K IN OWN ACCOUNT 100K IN FATHERS ACCOUNT)

SCENE 1.
Last week of January he got an email from the Case worker asking for the Degree Certificate which he somehow forgot to submit, but he submitted all Provisional Marks Certificates. He was given 7 days time which was sent immediately very much and reached UKBA on 1/2/2013 I guess.

SCENE 2.
February passed and nothing, So in the First week of March contacted the case worker through email and no response, after 7 to 8 emails and a long sob story the case worker calls and tells that he was moved to a different department in late January itself and no longer handles the case, So when enquired how to go about he put through to his Team Manage, who in fact was in a way sympathetic but in no way accepting anything told he will speak to the Manager on the other team and come back.

SCENE 3.
Well he did not call but next day a call came from the Manager of the team where the application was, a very very nice lady, she asked all the info, my friend explained the situation. She told that she would get the case looked at and someone will be in touch soon. I should accept she allotted to a new case worker and the new case worker called the very next day.

SECENE 4
We never understood when a person moves to a different department, why their cases are not handed over to a new person or When they will be. Well comming back to our story, the new case worker fortunately a very nive person told that the old case worker did not send the bank letters for verification, but now as it is a must he is sending them of putting it as MARKED URGENT. This is around the 10th of March or thereabouts and also gave his email address when my friend insisted/begged/requested.

SECENE 5.
Keeping an eye at the bank, waiting and waiting a few one liner back and forth emails to the case worker. Meanwhile my friend was informed from his bank that there was a call on Friday 26th April from BHC, Chennai and all questions answered.

SCENE 6
Now that the Bank verification has also been done, my friend sent an email last Wednesday and surprisingly no reply. This Tuesday he sent an another email and gets a response from the case worker. It goes like this.
I AM SORRY YO SAY THAT I NO LONGER HANDLE YOUR CASE AS I HAVE BEEN MOVED TO A DIFFERENT TEAM, YOUR CASE WILL BE IN DUE COURSE WILL BE PASSED ON TO A NEW CASE WORKER.

SCENE 7
My friend lost it. He shot of like a ton of emails to all the people asking for the Manager and She called yesterday after lunch time. My friend explained the situation again and told that this will be the third case worker if and when it will be reassigned. After 10-15 minutes of pouring out she told that she will get it looked into and come back tomorrow.
at about 4.49 PM yesterday itself a lady calls and tells that he is the new case worker, looked into the case and confirmed that it was approved but as the post has already left for the day, she will post it by tomorrow that is today 9/5/2013. Unable to believe, my friend asked if an email can be sent confirming the approval, she sent it while he was on the phone itself.
Hoping to get the approval letter and the BRP without any new twists.

-----------------------------------------THE END.----------------------------------



I do not say all applications are in the same situation but some definitely are. Please do not give up. Eventually they will come through. Just wanted to share what was happening behind the scene as we sincerely think that someone is doing something. but looks like they are actually PLAYING with peoples lives.

Please do not flood me with questions as this is not my case, its my friends and I gathered and penned down all the info available. Not at liberty to share any email addresses as I do not have them.

acaahg
Newly Registered
Posts: 8
Joined: Wed May 08, 2013 8:21 pm

Post by acaahg » Thu May 09, 2013 7:29 am

In my opinion your friend was somewhat lucky - he actually had some form of contact to advise him that more documents were needed from him and by which he had a direct means of contact to the case worker dealing with his case at the time and so on and so on.

If this is the case that alot of us are currently dealing with then we are for lack of a better word screwed until someone gets in touch, thats if someone ever gets in touch and we could be going from one case worker to another and then into a box waiting for ten years..

I have submitted an official complaint and the deadline for them to respond is 16 May so will advise of any updates.

Fingers crossed to everyone who is still waiting for their visa.. painfully....

la
Member of Standing
Posts: 370
Joined: Tue Oct 26, 2010 10:28 am

Re: UKBA DELAY EXPERIENCE (FIRST HAND INFO) JOURNEY

Post by la » Thu May 09, 2013 9:02 am

rooney0511 wrote:Just trying to share why SOME files are being delayed even after we know they have looked at. This is first hand information of my friends case.

APPLIED IN LATE SEPTEMBER 2012.
STUDENT 200K ROUTE
FUNDS IN INDIA (100K IN OWN ACCOUNT 100K IN FATHERS ACCOUNT)

SCENE 1.
Last week of January he got an email from the Case worker asking for the Degree Certificate which he somehow forgot to submit, but he submitted all Provisional Marks Certificates. He was given 7 days time which was sent immediately very much and reached UKBA on 1/2/2013 I guess.

SCENE 2.
February passed and nothing, So in the First week of March contacted the case worker through email and no response, after 7 to 8 emails and a long sob story the case worker calls and tells that he was moved to a different department in late January itself and no longer handles the case, So when enquired how to go about he put through to his Team Manage, who in fact was in a way sympathetic but in no way accepting anything told he will speak to the Manager on the other team and come back.

SCENE 3.
Well he did not call but next day a call came from the Manager of the team where the application was, a very very nice lady, she asked all the info, my friend explained the situation. She told that she would get the case looked at and someone will be in touch soon. I should accept she allotted to a new case worker and the new case worker called the very next day.

SECENE 4
We never understood when a person moves to a different department, why their cases are not handed over to a new person or When they will be. Well comming back to our story, the new case worker fortunately a very nive person told that the old case worker did not send the bank letters for verification, but now as it is a must he is sending them of putting it as MARKED URGENT. This is around the 10th of March or thereabouts and also gave his email address when my friend insisted/begged/requested.

SECENE 5.
Keeping an eye at the bank, waiting and waiting a few one liner back and forth emails to the case worker. Meanwhile my friend was informed from his bank that there was a call on Friday 26th April from BHC, Chennai and all questions answered.

SCENE 6
Now that the Bank verification has also been done, my friend sent an email last Wednesday and surprisingly no reply. This Tuesday he sent an another email and gets a response from the case worker. It goes like this.
I AM SORRY YO SAY THAT I NO LONGER HANDLE YOUR CASE AS I HAVE BEEN MOVED TO A DIFFERENT TEAM, YOUR CASE WILL BE IN DUE COURSE WILL BE PASSED ON TO A NEW CASE WORKER.

SCENE 7
My friend lost it. He shot of like a ton of emails to all the people asking for the Manager and She called yesterday after lunch time. My friend explained the situation again and told that this will be the third case worker if and when it will be reassigned. After 10-15 minutes of pouring out she told that she will get it looked into and come back tomorrow.
at about 4.49 PM yesterday itself a lady calls and tells that he is the new case worker, looked into the case and confirmed that it was approved but as the post has already left for the day, she will post it by tomorrow that is today 9/5/2013. Unable to believe, my friend asked if an email can be sent confirming the approval, she sent it while he was on the phone itself.
Hoping to get the approval letter and the BRP without any new twists.

-----------------------------------------THE END.----------------------------------



I do not say all applications are in the same situation but some definitely are. Please do not give up. Eventually they will come through. Just wanted to share what was happening behind the scene as we sincerely think that someone is doing something. but looks like they are actually PLAYING with peoples lives.

Please do not flood me with questions as this is not my case, its my friends and I gathered and penned down all the info available. Not at liberty to share any email addresses as I do not have them.

Hi Rooney0511,

When did you friend exactly apply ? when did your friend has given biometric?

Could you let us know what questions they have asked in funds verification check?

rooney0511
Member
Posts: 227
Joined: Tue May 03, 2011 6:49 pm

Post by rooney0511 » Thu May 09, 2013 9:26 am

This is the mail received by the bank during the verification call and was asked to respond in writing after confirming over the phone.

Good Afternoon

In support of their application for a visa in the United Kingdom as a Tier 1 Entrepreneur, ---------------------- has submitted Bank letters from your institution confirming ------------------, 00 rupees, which equates to £-------------- , can you please confirm the following details:

· The document submitted to the Home Office (see attached scanned copy) is genuine / not genuine as issued.
· The account number ---------------- belongs to ----------------------.
· The account balance as of 30/09/2012 and Current Balance as on date.


I would appreciate a quick response, if no response is received then we will assess -----------------------, application using current information which may lead to their application for a visa being refused.

Kind regards

Tier 1 Entrepreneur Verifications Team
Immigration and Visa Services Directorate


APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.

la
Member of Standing
Posts: 370
Joined: Tue Oct 26, 2010 10:28 am

Post by la » Thu May 09, 2013 9:35 am

rooney0511 wrote:This is the mail received by the bank during the verification call and was asked to respond in writing after confirming over the phone.

Good Afternoon

In support of their application for a visa in the United Kingdom as a Tier 1 Entrepreneur, ---------------------- has submitted Bank letters from your institution confirming ------------------, 00 rupees, which equates to £-------------- , can you please confirm the following details:

· The document submitted to the Home Office (see attached scanned copy) is genuine / not genuine as issued.
· The account number ---------------- belongs to ----------------------.
· The account balance as of 30/09/2012 and Current Balance as on date.


I would appreciate a quick response, if no response is received then we will assess -----------------------, application using current information which may lead to their application for a visa being refused.

Kind regards

Tier 1 Entrepreneur Verifications Team
Immigration and Visa Services Directorate


APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Thanks for detail response Rooney0511. Hope this helps lot of people here who are waiting since long time.

rooney0511
Member
Posts: 227
Joined: Tue May 03, 2011 6:49 pm

Post by rooney0511 » Thu May 09, 2013 9:37 am

la wrote:
rooney0511 wrote:This is the mail received by the bank during the verification call and was asked to respond in writing after confirming over the phone.

Good Afternoon

In support of their application for a visa in the United Kingdom as a Tier 1 Entrepreneur, ---------------------- has submitted Bank letters from your institution confirming ------------------, 00 rupees, which equates to £-------------- , can you please confirm the following details:

· The document submitted to the Home Office (see attached scanned copy) is genuine / not genuine as issued.
· The account number ---------------- belongs to ----------------------.
· The account balance as of 30/09/2012 and Current Balance as on date.


I would appreciate a quick response, if no response is received then we will assess -----------------------, application using current information which may lead to their application for a visa being refused.

Kind regards

Tier 1 Entrepreneur Verifications Team
Immigration and Visa Services Directorate


APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Thanks for detail response Rooney0511. Hope this helps lot of people here who are waiting since long time.
la,
I have already answered your question. Anyway once again
APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.

la
Member of Standing
Posts: 370
Joined: Tue Oct 26, 2010 10:28 am

Post by la » Thu May 09, 2013 9:41 am

rooney0511 wrote:
la wrote:
rooney0511 wrote:This is the mail received by the bank during the verification call and was asked to respond in writing after confirming over the phone.

Good Afternoon

In support of their application for a visa in the United Kingdom as a Tier 1 Entrepreneur, ---------------------- has submitted Bank letters from your institution confirming ------------------, 00 rupees, which equates to £-------------- , can you please confirm the following details:

· The document submitted to the Home Office (see attached scanned copy) is genuine / not genuine as issued.
· The account number ---------------- belongs to ----------------------.
· The account balance as of 30/09/2012 and Current Balance as on date.


I would appreciate a quick response, if no response is received then we will assess -----------------------, application using current information which may lead to their application for a visa being refused.

Kind regards

Tier 1 Entrepreneur Verifications Team
Immigration and Visa Services Directorate


APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Thanks for detail response Rooney0511. Hope this helps lot of people here who are waiting since long time.
la,
I have already answered your question. Anyway once again
APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Did your friend claim the 200k funds on 30/09/2012 in bank letter? Please let us know once your friend get the visa.

rooney0511
Member
Posts: 227
Joined: Tue May 03, 2011 6:49 pm

Post by rooney0511 » Thu May 09, 2013 9:55 am

la wrote:
rooney0511 wrote:
la wrote:
rooney0511 wrote:This is the mail received by the bank during the verification call and was asked to respond in writing after confirming over the phone.

Good Afternoon

In support of their application for a visa in the United Kingdom as a Tier 1 Entrepreneur, ---------------------- has submitted Bank letters from your institution confirming ------------------, 00 rupees, which equates to £-------------- , can you please confirm the following details:

· The document submitted to the Home Office (see attached scanned copy) is genuine / not genuine as issued.
· The account number ---------------- belongs to ----------------------.
· The account balance as of 30/09/2012 and Current Balance as on date.


I would appreciate a quick response, if no response is received then we will assess -----------------------, application using current information which may lead to their application for a visa being refused.

Kind regards

Tier 1 Entrepreneur Verifications Team
Immigration and Visa Services Directorate


APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Thanks for detail response Rooney0511. Hope this helps lot of people here who are waiting since long time.
la,
I have already answered your question. Anyway once again
APPLIED AROUND 20/09/2012 AND BIOMETRICS FIRST WEEK OF OCTOBER.
Did your friend claim the 200k funds on 30/09/2012 in bank letter? Please let us know once your friend get the visa.
La,
Every question you are asking, the answer is already there, please no offence, I am happy to answer anything which is not already mentioned.

He showed 200k and it is still there. Visa is approved yesterday, he has the approval letter in email. (I have seen that, it will be posted today, as they missed the cut off time yesterday )

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