Tier2 extension online bio-metric letter with wrong DOB

[jalil]

Hi Gurus

I have applied for extending my current leave to remain as a dependent of TIER 2 migrant (my husband) by online application together with my husband (main applicant)

We have received our biometric invitation letter on 18th of April. Because of wrong date of birth on the letter I could not proceed my biometrics process and phoned Immigration Enquiry Bureau on 22nd of April and after 3 weeks still have not received the letter with revised date of birth.
I phoned Immigration Enquiry Bureau today and they confirmed that the letter has not been reissued.
They requested for a new letter but could not confirm that the letter will be sent out.

Could you please kindly advise me that how (any email address to contact rather than phoning 087...) I can find out that my personal detail updated on their system and the letter has been reissued.
Can I write them to the return address on the initial biometric letter's envlope?

I really appreciate for a clear and quick advice.

[jalil]

Hi Experts,

Any reply is greatly appreciated.
Thanks

[jalil]

Hi Experts,

I phoned them last week after 3 weeks of initial call and report regarding wrong date of birth and they confirmed that the biometric letter with correct DoB had not been reissued and the lady told me that she is going to email and ask for re-issuance of the bio-metric invitation letter. Still waiting and nothing has happened yet. we need our documents back for several reasons ( air travel and relocating home and applying for a school place).
any idea what else I can do to speed up process?
the problem is any time I phone them they are saying that they can not confirm the letter has been issued or not!! and I have to wait.
any suggestion and advice greatly appreciated.

[nisarmalik]

Just send email asking for new biometrics letter due to wrong DOB on following emai id

ApointmentException@homeoffice.gsi.cov.uk

They will send new one.
Dont worry even u fail to give biometrics they has to send again.

[jalil]

Just send email asking for new biometrics letter due to wrong DOB on following emai id

ApointmentException@homeoffice.gsi.cov.uk

They will send new one.
Dont worry even u fail to give biometrics they has to send again.

Dear nisarmalik many thanks for your reply.

Is this email address for normal online application and biometric in post office (e.g. not through PEO) as well?

My partner has sent them an email last Friday but no reply yet!

I really appreciate you advice!

[nisarmalik]

yes this is for post office biometrics.
You read ur biometric letter it is on 3rd page

What happens if i fail to enrol my eniometrics?


They will not reply by email but they will send new biometrics in 15 days.

[jalil]

yes this is for post office biometrics.
You read ur biometric letter it is on 3rd page

What happens if i fail to enrol my eniometrics?


They will not reply by email but they will send new biometrics in 15 days.

Many thanks for your advice.

Whithin 15 working days we did not sent email to this email address as my letter was not correct.
Once I received the letter and notice DoB was wrong I just phoned them on 08706067766 and waited for 15 working days and did not received anything and phoned them again on last Tuesday and still waiting.
Imy partner just sent them email last friday for extra caution as we thought this email is for circumstances that you have the letter with correct information and missed to do your biometric within 15 working days.

by the way my partner has done his biometric straight away.

I hope we have followed right procedure!

many thanks for your help