Awaiting passport interview letter

[legalalien]

Hi All
I have applied for an adult first british passport on the 28th of June, had an acknowledgement on the 2nd of June by SMS, and have been waiting for a letter with reference number so that I can book an interview.
Today I have received my documents back (DX Secure - with the DX Label dated 13th of July!! either a typo or they can predict the future!!).

I was under the impression that they would send the letter first and supporting documents are normally sent later (as I can see from timelines).

I tried to call the enquiry number to see if they can give me a reference number but they fobbed me off saying that I have to wait for the letter.

Just wondering if it is normal to get your supporting documents first and if there is any way I can book (or get reference number) without having to wait for the letter.

[iereboy]

Have a look at my timeline and don't stress! We are similar.

They predicted the future with my supporting documents and my invite letter was sent after my supporting documents.

Passport application: Adult (After Naturalization)
Method of application: PO Check and Send
Date of application: 01/07/2013
Date of fee collection: 01/07/2013 (Paid at post office)
Date application acknowledged by I.P.S. : 03/07/2013 via text message
Date of receipt of interview letter: 12/07/2012 (letter dated 10/07/2012)
Date of return of documents: 11/07/2012 (envelope was dated 12/07/2012!)
Date of passport appointment: 15/07/2012
Date of passport receipt: 16/07/2013

[legalalien]

thanks iereboy, I will kickback and wait for the letter
good luck with the interview

[legalalien]

just received the letter dated the 11th of July and booked an appointment on the 18th of July, thanks again iereboy

[iereboy]

Got my passport at 8 am on Tuesday morning! Same thing as before . The envelope was printed with Wednesday s date but I got it on Tuesday . Ips was excellent and I got my passport in under 24 hours. Appointment was Monday at 8:45 and got passport at 8 :00 on Tuesday . End of a journey and I am happy but strangely sad.

Good luck. Service at ips is a million times better than ukba .