I'm from one of A8 countries and I'm working here lawfully since almost 2 years now. I couldn't believe as the woman at the reception told me they are not going to process my application because I receive Child Benefit. So I made a travel of more than 100 km, had to change a few trains with a buggie and no lift, had to wait for about an hour in a queue to hear that I have to apply through the post. The baby fell sick after that.
Why there is absolutely NO information whatsoever about it neither on the website nor on the application form? Only about employment. And what are they checking in their database in Croydon? I remember I had to fill in an extra form about that I'm registered by WRS before they granted me Child Benefit. If HM Revenue and Customs doesn't check my entitlement for Child Benefit before it is granted to me and I don't apply for EEA1 - who then does? I can take money for 20 years or so
without being entitled! I told them I'm from EU but they always the same story - there are procedures to check if I'm entitled. I asked them why the woman on the phone didn't tell me about it while making an appointment. They said I should have asked. But I'm sure I have right for that so why ask then. My husband has got his residence card (non-eu) already so what's the problem. But they don't know which nationalities have which rights even if they deal day-to-day with it.. And application through the post can take up to 6 months... that's what I wanted to avoid... I wanted to invite somebody as a visitor pretty soon and what can I do now? I need some confirmation of my status. Is WRS registration card and employment certificate sufficient? I doubt... I said I want to complain and I wanted their names. they took my name because such is a procedure..... I hope they won't make my life difficult later on. I called the complaints line by HO but nobody picks up the phone
So I complained by Solvit. Where is it in writing that the application of person taking benefit can't be processed on the same day? They didn't want to tell me. They don't do it. Basta. There is none I suppose. But I don't pay 500 pounds fee so why bother about me, I should wait then...They can always ask for more docs they said... Thank you UK. Had anybody similar experience? Any hints? thanks