Hopeless.Can you help?

[Bouzenad]

Hello. Im Polish and my husband is Algerian. We sent an application for his residential card 4 months ago so there is still 2 to go. He receive permit to work and has an insurance number. The problem is that home office took his Algerian passport and its expired anyway now . He doesn't have any id so we cant open bank account for him or get a job as everywhere they ask for Id or passport. I tried calling home office but its impossible to speak with them. I am hopeless i don't know what to do . He says he don't care but i see that he's angry,mad etc. I can imagine how he feels. Its not fair for a human to feel this way. And im really trying to help him but i have no idea what else i can do . If any of you have any advice please let me know . Thanks

[Casa]

Have you completed the online request return of documents form?
https://eforms.homeoffice.gov.uk/outrea ... ments.ofml

[Obie]

If he did not have an EEA family permit before he applied, then it is unlikely his passport will be returned.

[JoannaF]

I'm sure he could apply for his passport to be returned but i wish you guys luck with that cause I've been begging home office for my passport for nearly 8 weeks now. It states on their website that it takes 10 working days. I've made two requests online and 4 over the phone. No one wants to help and there is no way of contacting the Visa & immigration department itself. I event went Croydon but I was told that they can't help cause postal applications are dealt with in Liverpool or Sheffield (I've applied for permanent residency back in May) I meant to be In US right now so I'm losing my money and patience...