Hello!
Very frustrated here. My partner was refused an EC application last year. We appealed and the UKBA withdrew from the appeal and said they will issue a visa. We were then emailed asking us to re-pay the IHS as it was refunded after the refusal. They sent us a link to the visa4uk website and asked us to repay BUT when we went on to pay the IHS it keeps saying "IHS Payment completed"
We have emailed them and wrote to them numerous amount of times but we received no answer. Then today I get an email saying you will need to resubmit the whole application again?!?!?!?!
Any advise? we can't do the payment using the IHS portal and we are very frustrated!
Thank you for your help!
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