Incorrectly contacted as overstayer

[chosenaik]

Hello, my friend visited me earlier this year and left after a 1 month visit. He has been contacted by UKBA (its a genuine email) that he hasn't yet left and is an overstayer and if this correct then he will be refused entry for next 10 years. There was a link to advise UKBA if he has actually left and provide exit details. He has done so.

Has anyone else experienced something like this? My friend is very worried that a mistake on UKBA side may prevent him from re-visiting UK.

Any comments / responses / help on if my friend can contact some email address / phone number and speak to a UKBA official to advise them that a mistake has been made on their end.

Thank you very much.

[Casa]

If the email was from the UKBA it's not genuine. The UKBA was disbanded in March 3013 due to being unfit for purpose. and superseded by the UKVI