ilr approved on primium service but BPR not received

[mummy2monster]

Hi

any comment will help really
ILR Applied and granted on 21st oct. premium service in solihull

didn't get in 14 days and i complained them online,got reply after 3 days that they will pass my information to case worker but still haven't heard anything else
I have posted my informaion to the office that was provided on my letter 5 days before, still haven't got any clue.

anyone in similar situation ? or gone through the same.

thanks

[iqkhanuk]

Send them an email

they will respond on it and send you a letter.

[iqkhanuk]

if you dont mind can you share what docs you submitted and how was your experince.

[mummy2monster]

Please suggest something

even after few emails and letters to home office, still haven't got my bpr, even it was granted more then a month ago in premium service. thanks