ESC

Click the "allow" button if you want to receive important news and updates from immigrationboards.com


Immigrationboards.com: Immigration, work visa and work permit discussion board

Welcome to immigrationboards.com!

Login Register Do not show

UNTRACEABLE DOCUMENTS NOTIFICATION

Only for UK Tier 1 (Entrepreneur) points system. This route is now closed to new applicants.

Moderators: Casa, John, ChetanOjha, archigabe, CR001, push, JAJ, ca.funke, Amber, zimba, vinny, Obie, EUsmileWEallsmile, batleykhan, meself2, geriatrix

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Feb 16, 2017 10:39 am

I received a letter from HO on the subject above, which is quite unusual (My application was posted 1st week in October 2016)...
........"regretably, we've bn unable to locate your supporting documents. Any claim for ex-gratia payment that u may wish to make to HO for this loss must be in writing, enclosing relevant expense receipts :roll: etc... Thank you for your attention and please accept our apologies for any inconvenience caused"

The letter if from the Fast Tract Document Return Team.

Please kindly advise.

samaygrg
Senior Member
Posts: 607
Joined: Sun Jun 10, 2012 12:12 am
Location: United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by samaygrg » Thu Feb 16, 2017 11:04 am

Sorry to hear this. Very unusual thing... how about your application, has it been decided or they asking you to send another round of the lost ones???

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Feb 16, 2017 11:08 am

samaygrg wrote:Sorry to hear this. Very unusual thing... how about your application, has it been decided or they asking you to send another round of the lost ones???
No, no news on the application and no request to send any documents, yet (hopefully not)

samaygrg
Senior Member
Posts: 607
Joined: Sun Jun 10, 2012 12:12 am
Location: United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by samaygrg » Thu Feb 16, 2017 11:26 am

Well, it sounds that that's their fault anyway [assuming they have lost them].

Still better to communicate with UKVI precisely what are lost and whether you needed to supply them or not..... keeping the ex-gratia compensation process aside, which you can carry along afterthat.

seasky
BANNED
Posts: 1077
Joined: Sun Nov 13, 2011 10:01 pm
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by seasky » Thu Feb 16, 2017 11:32 am

Did they lose your passport?

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Feb 16, 2017 12:34 pm

seasky wrote:Did they lose your passport?
No. Passports and BRP's (main applicant + dependants) confirmed intact. Only confirmed loss of all supporting documents. And also no decision had been made yet on the application. I just called to confirm that.

seasky
BANNED
Posts: 1077
Joined: Sun Nov 13, 2011 10:01 pm
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by seasky » Thu Feb 16, 2017 12:37 pm

babaty2k02 wrote:
seasky wrote:Did they lose your passport?
No. Passports and BRP's (main applicant + dependants) confirmed intact. Only confirmed loss of all supporting documents. And also no decision had been made yet on the application. I just called to confirm that.
Well did you ask to explain how they want to proceed? Were they 99% decision made, notes on the IT system and they have enough to make a decision? Or have they barely looked at the evidence ? ANyway important you call again and ask for their procedure (if they want you to resend everything you need to know now to fight that)

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Feb 16, 2017 12:56 pm

Well did you ask to explain how they want to proceed? Were they 99% decision made, notes on the IT system and they have enough to make a decision? Or have they barely looked at the evidence ? ANyway important you call again and ask for their procedure (if they want you to resend everything you need to know now to fight that)[/quote]

Well, from the letter, i do not think I am expected to do anything, and from the call, was told under processing, s its still the waiting game

User avatar
zimba
Moderator
Posts: 21938
Joined: Mon Aug 11, 2014 6:13 pm
Location: UK
Mood:
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by zimba » Thu Feb 16, 2017 1:05 pm

This is absurd :shock: Hopefully they have scanned all your supporting evidence before to enable them to make a decision :?
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

seasky
BANNED
Posts: 1077
Joined: Sun Nov 13, 2011 10:01 pm
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by seasky » Thu Feb 16, 2017 1:10 pm

babaty2k02 wrote:Well did you ask to explain how they want to proceed? Were they 99% decision made, notes on the IT system and they have enough to make a decision? Or have they barely looked at the evidence ? ANyway important you call again and ask for their procedure (if they want you to resend everything you need to know now to fight that)
Well, from the letter, i do not think I am expected to do anything, and from the call, was told under processing, s its still the waiting game[/quote]

I really think u should call and confirm the go forward process. Maybe they are waiting for u to ressurect it all. Pay your costs and start deciding

awan905
Member of Standing
Posts: 274
Joined: Sat Sep 17, 2016 8:48 am

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by awan905 » Thu Feb 16, 2017 2:11 pm

Quite strange and do you also have the copies (scanned or photocopy )of the documents which you sent to HO as a proof? you can provide that if they ask later on

businessmen aces
Member
Posts: 165
Joined: Sat Aug 20, 2016 12:07 am
India

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by businessmen aces » Fri Feb 17, 2017 9:48 pm

This is facing crazy you must file for compensation for documents as well as financial loss and stress because of delay in decision as a result of this

businessmen aces
Member
Posts: 165
Joined: Sat Aug 20, 2016 12:07 am
India

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by businessmen aces » Fri Feb 17, 2017 9:49 pm

This is facing crazy you must file for compensation for documents as well as financial loss and stress because of delay in decision as a result of this

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Sat Feb 18, 2017 2:47 pm

awan905 wrote:Quite strange and do you also have the copies (scanned or photocopy )of the documents which you sent to HO as a proof? you can provide that if they ask later on
Well some documents I could get like the 3 years Accounts sent, but the Accountant will surely charge for that. But some documents could not be produced again like copy of employee document who have left the company, as the copy sent to the HO was the copy kept in the office file. Also the DL Agreement, signed in 2013 is the only original copy :roll: :roll:

So, hopefully they will make a decision soonest.

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Tue Mar 07, 2017 12:19 pm

....An Update:

Received another signed for letter from HO yesterday, confirming they have notified me as per the untraceable/lost documents. And the letter says:
.."You may resubmit the supporting documents which you originally supplied with your applications. You should supply the documents within 14 days and send them directly to the case working team using the green label provided. We apologise for the inconvenience this has caused"

Well, what choice do I have. I have used 6 months to carefully collate, file and tagged all the documents that was lost in their office, and now I am being asked to produce same within 14 days!!! :x :x
There are some documents which I didn't even have a copy :? .....and now the banks are being funny too as they're saying they can't print statements that is more than 3 months back, that they need to order it, and that is £5 per page of statements ordered :roll:

seasky
BANNED
Posts: 1077
Joined: Sun Nov 13, 2011 10:01 pm
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by seasky » Tue Mar 07, 2017 12:46 pm

Remember your goal is to get a visa not fight a bureaucracy for justice. Just get last 3 months bank statments (if they fit the criteria e.g. you did not use the maintenance funds etc" and explain in cover letter

Zahid777
Newly Registered
Posts: 2
Joined: Thu Mar 02, 2017 8:25 pm

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by Zahid777 » Tue Mar 07, 2017 1:11 pm

Can i ask which bank is that.

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Tue Mar 07, 2017 1:20 pm

Zahid777 wrote:Can i ask which bank is that.
TSB

BOS

businessmen aces
Member
Posts: 165
Joined: Sat Aug 20, 2016 12:07 am
India

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by businessmen aces » Tue Mar 07, 2017 9:51 pm

Banks should be able to send you electronic statements free of charge

mcr2013
Member
Posts: 225
Joined: Fri Apr 12, 2013 11:51 am

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by mcr2013 » Tue Mar 07, 2017 11:09 pm

same thing happen with my friend in 2008, he did not claim to HO but he got visa after that. the problem is he completed 10 years last year but HO did not accept that. they say ur continuation was disconnected even it was HO mistake. problem is if u don't claim n let them off after that they put on u everything. rest is ur choice u discuss this matter with solicitor

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Mar 09, 2017 10:16 am

mcr2013 wrote:same thing happen with my friend in 2008, he did not claim to HO but he got visa after that. the problem is he completed 10 years last year but HO did not accept that. they say ur continuation was disconnected even it was HO mistake. problem is if u don't claim n let them off after that they put on u everything. rest is ur choice u discuss this matter with solicitor

@mcr2013, sorry. i do not understand your response. Please kindly rephrase

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Mar 09, 2017 12:00 pm

Well, getting a bit tricky in getting some copy documents to resubmit, especially the main document.

I had 1 FT employee with about 15 months (at least 120 hrs/month). She is no more in our employment. unfortunately I can't find a copy of her National Identity, to resubmit :roll:
I have other 3 PT employees with 18 months (at least 15hrs/wk), 18 months (15hrs/wk) and 19 months (15hrs/wk) respectively. All PT documents intact.

Kindly advise please. Thanks

User avatar
zimba
Moderator
Posts: 21938
Joined: Mon Aug 11, 2014 6:13 pm
Location: UK
Mood:
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by zimba » Thu Mar 09, 2017 12:18 pm

Then you will not get points for her job. As an employer, you must keep details of your employees
Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

babaty2k02
Member of Standing
Posts: 258
Joined: Sun Jul 28, 2013 10:34 am
Nigeria

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by babaty2k02 » Thu Mar 09, 2017 5:50 pm

zimba88 wrote:Then you will not get points for her job. As an employer, you must keep details of your employees
Thank you for the input. I'm actually not looking t the FT employee at the moment as if I couldn't locate the settlement document, i'll easily exclude her from the points expected (and especially when this doc had been submitted but lost), I am more particular about the part time employee's hours worked cumulatively, if those could still worked out to equivalent of 2 FT by 12 months

User avatar
zimba
Moderator
Posts: 21938
Joined: Mon Aug 11, 2014 6:13 pm
Location: UK
Mood:
United Kingdom

Re: UNTRACEABLE DOCUMENTS NOTIFICATION

Post by zimba » Thu Mar 09, 2017 7:57 pm

Advice is given based on my personal research and experience only. Do NOT contact me via private message for immigration advice

Locked