Start/Leave date FPS. Called HO hotline

[seasky]

My SW 12pay does not have start/leave on FPS. Called hotline they said to give other evidence (12pay has start/leave separate report) and explain in cover letter. Said not to port to other SW or edit report. Suggested employee contracts as evidence as well.

This is what I am doing. Mentioning what hotline said to do in cover letter as well (realize it is not binding)

[sniperV]

sneaky, did you submit your application already?

[seasky]

sneaky, did you submit your application already?

not yet. What is sneaky about calling the UKVI helpline and asking for guidance?

[zimba]

My SW 12pay does not have start/leave on FPS. Called hotline they said to give other evidence (12pay has start/leave separate report) and explain in cover letter. Said not to port to other SW or edit report. Suggested employee contracts as evidence as well.

This is what I am doing. Mentioning what hotline said to do in cover letter as well (realize it is not binding)

You have been going over this issue several times on the forum in several threads.
Please remember that what some person said on the line is NOT an acceptable defence or evidence as the immigration rules very clearly require your FPS to show starting/leaving dates and not having this evidence will certainly lead to a guaranteed refusal . As many many refusals on this forum show, the case workers do NOT accept any alternative evidence or covering letter as the benchmark for required documents is ONLY the rules.

I also warned you that:
- The information in a covering letter often HAS NOT EFFECT on the decision making process and will be IGNORED by the case workers.
- The knowledge of HO case workers regarding payroll software packages and what they can or cannot produce is really questionable
- You DO NOT have any right to appeal a decision or argue your case before a judge in any court of appeal
- Discretion or evidential flexibility WILL NOT be applied when an evidence is missing the information required

As I suggested before you should do as you think is fit. This should conclude this discussion with a clear warning that failure to provide the evidence as required will lead to a guaranteed refusal and fighting it is not possible.

[sniperV]

sneaky, did you submit your application already?

not yet. What is sneaky about calling the UKVI helpline and asking for guidance?

Sorry about that just type the wrong name SEASKY

[seasky]

My SW 12pay does not have start/leave on FPS. Called hotline they said to give other evidence (12pay has start/leave separate report) and explain in cover letter. Said not to port to other SW or edit report. Suggested employee contracts as evidence as well.

This is what I am doing. Mentioning what hotline said to do in cover letter as well (realize it is not binding)

You have been going over this issue several times on the forum in several threads.
Please remember that what some person said on the line is NOT an acceptable defence or evidence as the immigration rules very clearly require your FPS to show starting/leaving dates and not having this evidence will certainly lead to a guaranteed refusal . As many many refusals on this forum show, the case workers do NOT accept any alternative evidence or covering letter as the benchmark for required documents is ONLY the rules.

I also warned you that:
- The information in a covering letter often HAS NOT EFFECT on the decision making process and will be IGNORED by the case workers.
- The knowledge of HO case workers regarding payroll software packages and what they can or cannot produce is really questionable
- You DO NOT have any right to appeal a decision or argue your case before a judge in any court of appeal
- Discretion or evidential flexibility WILL NOT be applied when an evidence is missing the information required

As I suggested before you should do as you think is fit. This should conclude this discussion with a clear warning that failure to provide the evidence as required will lead to a guaranteed refusal and fighting it is not possible.

Fully apreciate your input here (and what you do for the forum in general!)

While not comfortable with porting to MS I tried it. It was impossible in my case due to many employees and many 'complications' to salaries

Can you do me a favour and call the helpline regarding this issue, push the HO person in detail on the issue and report back? People not on this forum are not aware helpline is not binding...