problems with renewal of British Passport

[karllm]

Just wanted to renew my daughters british passport. The home office sent us a letter asking to prove that we(parents) were british residents for 5 years prior my daughter was born. We've already provided all required documents 5 years ago, the first time we applied for my daughters British passport. So now my daughter has had uk passport for 5 years and to renew it HO asks us to prove what we've already proved. Why ?

[Casa]

No need to open multiple threads with the same question. Please stick to one thread and post there british-citizenship/british-passport-fo ... l#p1497067.

I've updated the title for you of your original thread