I to am going through the process of trying to reclaim my first IHS payment for my Ukrainian wife who on our first attempt was unsuccessful at obtaining a visa . having found out from the UK.GOV website that i was entitled to a refund I started the procedure , after numerous emails , trying to talk to a human on there confusing and unhelpful telephone options I am still waiting for a refund even though they have recently sent me an email saying they refunded me after 3 days of the application for a refund even though i have several dozen email predating this telling me i would possibly have to wait up to 90.
A totally confusing and utterly out of control system but I am determined to carry on and get my refund even if i have to visit Warsaw to get it.
If anyone out there has had success with this process I would like to hear from them.
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