Confirm Email Without Name

[punty]

Hi,
I applied (for the second time) for a residency card for my non-EEA wife.
The first time the application was considered invalid because the biometric page wasn't signed.
We applied again, and we just received the confirmation email, but this email does not contains my wife name, it just states "Dead Costumer".
Do you guys think there is something wrong?

Any of you have experience with that?

Francesco

[wegiwegi]

You mean Dear Customer...

Yes it is right, that's what they send as confirmation that they received your application, is an automated response
Mine was the same, there is nothing to worry about

[punty]

Perfect! Thanks!