That's actually hilarious. I also emailed them after the failed phone conversation I had with them and they responded with the below:samsindo wrote: ↑Mon Nov 19, 2018 12:07 pmHi all,
I wanted to be fully sure about travelling while waiting for a decision, so I contacted the Home Office because I made an application on the 14/11/2018 and I am hoping to travel for the Christmas holidays.
The lady said "it's up to you to travel as long as you have the right document to get you back in". Since I hold an ILR, I think it will be fine in my case.
As the guys mentioned it only becomes critical if you miss reading post letters requesting further documents or a letter requesting you to contact the local authority to arrange a ceremony following a citizenship approval. In a citizenship approval letter, it says you must contact your local authority within 21 days, which may be tight for someone away during the holidays.
I am planning to let a friend check my posts to inform me in case I receive a letter from HO while I am away.
Thank you for your enquiry dated 16th November regarding Traveling while waiting for a decision on citizenship application.
Border Force staff based at ports of entry, decide whether to grant entry to a person arriving into the United Kingdom through immigration control. This is done at the time of arrival on a case by case basis. We cannot advise on a case in advance of that arrival.
Please be informed that when entering or re-entering the UK, a foreign national will be required to show a valid visa allowing them entry to the UK, if applicable. You will also need evidence to prove that you are entering or re-entering for the same purpose as on the visa.
For further assistance in regards to border control please see the below link:
https://www.gov.uk/uk-border-control
Please note the onus is upon individual customers to ensure that they satisfy the requirements set out in the guidance material. The guidance material accompanies each and every application form. UK Visas and Immigration is not able to give, indicate or advise upon the outcome of any such application prior to it being given full and careful consideration.
Directing you to the guidance material is the only advice we can give you. If you need any further help you should seek independent immigration advice. Immigration advisers can help you with immigration matters, including completion of forms and representing you at a tribunal. The Office of the Immigration Services Commissioner (OISC) regulates immigration advisers, which mean they must meet certain standards.
Please see the below link to find an immigration adviser:
https://www.gov.uk/find-an-immigration-adviser
This is so ridiculous, there is nothing about this in the guide documents (am I looking at the wrong thing??) but it's on their website and now if I want to have an answer, I have to pay for an independent advisor?