Post
by sungminh3 » Fri Dec 22, 2017 11:22 am
Hi Sue,
Sorry to hear you are having the same problem.
I was able to speak to a person from Home Office's 'Contact' team yesterday through our HR team. This however didn't provide much clarification, well not as much as I had hoped anyway.
Upon explaining my situation about documents, a lady over the phone suggested my documents may not have reached the right team. She was however unable to provide me with a clear explanation on why documents were returned as there weren't any notes on their system. I was put on hold while she made 'additional inquiries' but it appeared she didn't have access to the full application but rather just the status of it.
I also checked the address on the checklist to which I've sent the documents just in case it was sent to a wrong address. She was able to confirm that this was the right address but suggested I send all the documents back but writing 'Tier 2 Applications' as recipients rather than 'Tier 2, Tier 5 Standard' as written in the checklist. So I have sent all the documents back using a special delivery, with a cover letter explaining why, to the same address in hope that all will be fine.
I'll post again if anything happens (hopefully with good news).
Best wishes,
Sung-Min