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Hiariskar wrote: ↑Tue Jan 30, 2018 6:20 amThis is true.
You will be sent a second letter. This happened with my case because the first letter (erratic royal mail 2nd class) did not arrive. I was given a further 15 days, due to the fact I contacted them before the first letter purported deadline expired. In most other cases that the first letter is ignored you are given an additional 10 days as per what you said. Nothing much to worry about, however I hope nothing happens to severely delay delivery of the second biometric enrollment letter to your address. To my understanding the barcode is the same as the first letter, so in the worst case you can use the initial letter barcode for enrollment in a post office, within 10 days after expiry of the initial period.
Good luck to your wife!
15 calendar days start from the biometric letter issue date. This is usually 1-2 working days after payment is received or acknowledgment letter is issued.liviu wrote: ↑Thu Feb 01, 2018 7:08 pmHiariskar wrote: ↑Tue Jan 30, 2018 6:20 amThis is true.
You will be sent a second letter. This happened with my case because the first letter (erratic royal mail 2nd class) did not arrive. I was given a further 15 days, due to the fact I contacted them before the first letter purported deadline expired. In most other cases that the first letter is ignored you are given an additional 10 days as per what you said. Nothing much to worry about, however I hope nothing happens to severely delay delivery of the second biometric enrollment letter to your address. To my understanding the barcode is the same as the first letter, so in the worst case you can use the initial letter barcode for enrollment in a post office, within 10 days after expiry of the initial period.
Good luck to your wife!
Do you know when the 15 days are starting?
I got my e-mail confirming processing starting on the 22nd of January 2018 but no biometric letter so far.
Thanks
Thank you for your reply!ariskar wrote: ↑Fri Feb 02, 2018 8:57 am15 calendar days start from the biometric letter issue date. This is usually 1-2 working days after payment is received or acknowledgment letter is issued.liviu wrote: ↑Thu Feb 01, 2018 7:08 pmHiariskar wrote: ↑Tue Jan 30, 2018 6:20 amThis is true.
You will be sent a second letter. This happened with my case because the first letter (erratic royal mail 2nd class) did not arrive. I was given a further 15 days, due to the fact I contacted them before the first letter purported deadline expired. In most other cases that the first letter is ignored you are given an additional 10 days as per what you said. Nothing much to worry about, however I hope nothing happens to severely delay delivery of the second biometric enrollment letter to your address. To my understanding the barcode is the same as the first letter, so in the worst case you can use the initial letter barcode for enrollment in a post office, within 10 days after expiry of the initial period.
Good luck to your wife!
Do you know when the 15 days are starting?
I got my e-mail confirming processing starting on the 22nd of January 2018 but no biometric letter so far.
Thanks
I know this is absurd, as 2nd class letter is allowed to be up to 13 working days before you can claim loss/non delivery...
Aim to contact the HO nationality biometrics email: nationalitybiometrics@homeoffice.gsi.gov.uk
about 13 days after acknowledgment letter date or payment date, whichever is earlier. Ask them to send you a scanned copy of the letter. They did it for me. Scan was bad quality, I had to use the second letter, which arrived in 3 days after the original 15 days period expired.
All the best / bafta Liviu
I got the automatic response mentioning 10 working days. After 5 calendar days they sent the actual response. That included a weekend, hence 3 working days in my case.liviu wrote: ↑Mon Feb 05, 2018 1:11 pmThank you for your reply!ariskar wrote: ↑Fri Feb 02, 2018 8:57 am15 calendar days start from the biometric letter issue date. This is usually 1-2 working days after payment is received or acknowledgment letter is issued.liviu wrote: ↑Thu Feb 01, 2018 7:08 pmHiariskar wrote: ↑Tue Jan 30, 2018 6:20 amThis is true.
You will be sent a second letter. This happened with my case because the first letter (erratic royal mail 2nd class) did not arrive. I was given a further 15 days, due to the fact I contacted them before the first letter purported deadline expired. In most other cases that the first letter is ignored you are given an additional 10 days as per what you said. Nothing much to worry about, however I hope nothing happens to severely delay delivery of the second biometric enrollment letter to your address. To my understanding the barcode is the same as the first letter, so in the worst case you can use the initial letter barcode for enrollment in a post office, within 10 days after expiry of the initial period.
Good luck to your wife!
Do you know when the 15 days are starting?
I got my e-mail confirming processing starting on the 22nd of January 2018 but no biometric letter so far.
Thanks
I know this is absurd, as 2nd class letter is allowed to be up to 13 working days before you can claim loss/non delivery...
Aim to contact the HO nationality biometrics email: nationalitybiometrics@homeoffice.gsi.gov.uk
about 13 days after acknowledgment letter date or payment date, whichever is earlier. Ask them to send you a scanned copy of the letter. They did it for me. Scan was bad quality, I had to use the second letter, which arrived in 3 days after the original 15 days period expired.
All the best / bafta Liviu
Do you remember how quick did they respond to your email?
It says on that automatically generated email that you receive after you send an email to the biometric team that they will respond within 10 working days IF they gonna do it.