I just requested the employment history by phone 0300-2003300. They promised it will be in the post within three days.
What they can't send is anything older than five tax years. The oldest overview I will get from April 2013 onwards. For anything older, you need to submit a Subject Access Request or fill in this form (see https://www.gov.uk/get-proof-employment-history).
You can request it for family members too, as long as you have their National Insurance number and they live at the same address.
The overviews are by the way great if you need to prove that you did not have any income (for instance if this helps your foreign tax return). They do ask you what you need it for. And they will ask if it is for any foreign tax authority. So, be careful not to give away that you live abroad if this can jeopardise your residence permit application.
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