ILR after 6 years discretionary leave...

[blessedtoday]

Hello experts can you please confirm on behalf of my my brother please as the UKBA helpline gives out wrong information.

1, What Form does he need to fill out for Indefinate is it Set O or FLR DL

2, Can he use the premium service and go in person

Please advise and thank you so much xx

[Casa]

Hello experts can you please confirm on behalf of my my brother please as the UKBA helpline gives out wrong information.

1, What Form does he need to fill out for Indefinate is it Set O or FLR DL SET(O)

2, Can he use the premium service and go in person Yes, as he is applying to settle in the UK after 6 years discretionary leave

Please advise and thank you so much xx

The Home Office 'help line' frequently gives incorrect advice (even on the simplest of immigration issues) as this is outsourced to an agency, with staff who appear to be inadequately trained in the UK Immigration Rules.

[blessedtoday]

Thank you so much this is helpful, and they always give out wrong information for how much they charge its a shame...

[Casa]

Thank you so much this is helpful, and they always give out wrong information for how much they charge its a shame...

Even more so that they take no responsibility for the consequences of their incorrect advice.

[CMOSUK]

Thank you so much this is helpful, and they always give out wrong information for how much they charge its a shame...

Even more so that they take no responsibility for the consequences of their incorrect advice.

You would think for the insane amount of money they charge for their applications, basic correct advice would be at least in their service standard, but it isn't.

Cowboy builders, More like cowboy UKVI!!

[cyclina1]

Hello experts can you please confirm on behalf of my my brother please as the UKBA helpline gives out wrong information.

1, What Form does he need to fill out for Indefinate is it Set O or FLR DL SET(O)

2, Can he use the premium service and go in person Yes, as he is applying to settle in the UK after 6 years discretionary leave

Please advise and thank you so much xx

The Home Office 'help line' frequently gives incorrect advice (even on the simplest of immigration issues) as this is outsourced to an agency, with staff who appear to be inadequately trained in the UK Immigration Rules.

Government outsource this thus the HO doesn't need to take any responsibility just in case wrong information provided.