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No IHS top up email received

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KSam777
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Posts: 1
Joined: Mon Apr 30, 2018 6:49 pm
South Africa

No IHS top up email received

Post by KSam777 » Mon Apr 30, 2018 6:59 pm

Hi

I am in a pickle as I was told by my agent to follow an email link to top up my IHS fees, however no email has come through and it's been days. So I just do a new full payment, even though it would have another IHS reference number or do I keep begging them to send me the link as I never received it.

I am rather desperate as we have tried everything including sending our case worker registers letters to ask her to resend the link.

Any assistance would be greatly appreciated.

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