Hi,
My dependent work Permit Visa was approved in February 2019 and I recieved my BRP card within 1 week, however I still haven't received my passport yet.
In March I filled online documents return form and UKVI advised me to wait for 10 working days. After 10 working days, I still didn't receive my passport so I made 2nd online request of documents return and waited for 10 working days.
After waiting for 20 working days, I wrote letter to UKVI SHEFFIELD office who approved my Visa. I included Visa approval letter, BRP copy as an attachment with detailed covering letter of why I am sending this letter.
Unfortunately, I still didn't receive my passport back.
I finally then called UKVI and they told me that they can't help me out and they advised me to email on
complaints@homeoffice.gov.uk. On 11/4/19 I sent an email on
complaints@homeoffice.gov.uk where I included Visa approval letter, BRP card copy and covering letter as an attachment. I am still awaiting reply from them.
Please suggest what else can I do to get my passport back asap.
I will appreciate all your help.
Regards,