Premium Service appointment booking issue for ILR (LR)

[dilse4srk]

kindly list the website for home office where you filled in the online form and paid 3018
Thanks

[zonaib1985]

hello zonaib, I am in same boat as you. Please share any new developments on this issue. I am also lost. I booked my appointment on 7th Nov and not knowing that form will change on 9th Nov.

When is your appointment shukjag? I think it will be more clear when people start calling the call centre on Monday. I know I will be calling haha. I think appointment is still valid but just not sure about the application form.

My appointment is on 29 Nov

I am also in the same situation. I had been trying for an appointment for almost a month and finally booked an appointment for FLR(M) form on 9th for 22nd November. Did not realise the form had been updated.
I talked to a solicitor and she confirmed that the old form can still be used for up to 21 days after the new form is released.
So I think I can still use the old form for my appointment.

Please keep us posted about any development in this.

I guys. I called the UKVI contact centre and according to them if you have the form printed you can fill it and take it to your appointment. I did a little bit of my own research after you said about 21 days for using the old forms and it seems this is accurate information. A form can be used 21 days after a new version has come out. In a way that makes sense because this will take it to end of November and that's when the old format is meant to finish. Best of luck guys with your appointments.

[allyf]

Hi Allyf,
Thanks for sharing the information. Yeah I have also read about the 28 days on the official Sopra Steria website which would mean I wont be able to book an appointment before the end of November in order to make an appointment after 24th December. To clear this issue I have also made an enquiry to them on the same website. They also have a support line but the charges are £2.50 for that. I have also emailed to the front desk contact which I found in one of the forms for this query. FrontEndServicesTeam at homeoffice.gov.uk
Hopefully I will hear back from them soon. I don't want to risk paying £3018 for super priority service on UKVisas website until I am sure if I can make a booking now after 24th December. Please post for any update on this issue. I will update once I have heard back from them otherwise I will try calling on premium support line number.

Hi nomie200031, thank you so much for the link and four confirming what you think is the right way forward. I’m hoping to chat with an immigration lawyer that I touched base with 2 weeks ago, she advised to call her this week once she has a bit more info on what is going on with the new online system! I think if we book within this 28 days before, we might be ok. I’m guessing if we start booking 45 days before it might be a bit too soon? I am having major anxiety over this because I don’t want to lose 3019£ as well! I think if you’re qualifying period starts on dec 24..you should be ok to apply as of Nov 29...(which is 28 days before)...I’m going by the fact that home office service points will be open as of Dec 28 after Xmas ...bloody holidays!!

[oldmankensey]

I'm currently applying for SET(M) and went through the Sopra Steria system this morning.

The issue is that unless the centres are open, they are not shown in the Appointment Booking system. I am in the South East and the only centres offered to book from were:

London Premium
Birmingham
Cambridge
Warwick

I held off from booking because we will wait for some of the other centres to open, particularly those in the centre of London, but they won't open until w/c November 26th (at least according to the PDF that gives that info). I thought those centres would be available now to book for, but they are not.

tl;dr Centres are not shown on the Sopra Steria site until they're open so currently, you can't book ahead for those.

[nice111]

Hi Guys,

Has anybody got any idea of the following. I have spoken to Ukvi and they are as usual pretty clueless.

How to notify HO of any change of circumstances in between the online application submission and the actual date of appointment?

[neilajgaonkar]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

[nomie200031]

Hi Allyf,
Thanks for sharing the information. Yeah I have also read about the 28 days on the official Sopra Steria website which would mean I wont be able to book an appointment before the end of November in order to make an appointment after 24th December. To clear this issue I have also made an enquiry to them on the same website. They also have a support line but the charges are £2.50 for that. I have also emailed to the front desk contact which I found in one of the forms for this query. FrontEndServicesTeam at homeoffice.gov.uk
Hopefully I will hear back from them soon. I don't want to risk paying £3018 for super priority service on UKVisas website until I am sure if I can make a booking now after 24th December. Please post for any update on this issue. I will update once I have heard back from them otherwise I will try calling on premium support line number.

Hi nomie200031, thank you so much for the link and four confirming what you think is the right way forward. I’m hoping to chat with an immigration lawyer that I touched base with 2 weeks ago, she advised to call her this week once she has a bit more info on what is going on with the new online system! I think if we book within this 28 days before, we might be ok. I’m guessing if we start booking 45 days before it might be a bit too soon? I am having major anxiety over this because I don’t want to lose 3019£ as well! I think if you’re qualifying period starts on dec 24..you should be ok to apply as of Nov 29...(which is 28 days before)...I’m going by the fact that home office service points will be open as of Dec 28 after Xmas ...bloody holidays!!

Hi Allyf,

Thanks for the update. I hope even if its 28 days maximum in advance to book an appointment its 28 days from the start of qualifying period not 28 days from completion of 10 year period which will be even further for us. As neilajgaonkar has posted below that date of online submission is to be considered as date of application that means we shouldn't submit an application until the end of December in that case. I doubt that will be the case because previously the earliest we could book an appointment was 45 business days from the start of qualifying period which was again 28 days from completing the ten year period. This is more confusing now. I think the new visa centres should be back to service from 27th December hopefully.

[oldmankensey]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

this is the exact opposite to what others have been told, for example:

indefinite-leave-to-remain/submitted-da ... 67084.html

[nomie200031]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

[dilse4srk]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

hi Nomie, could you please list the website used to fill online form and to pay 3018.
I am using the premium service wesbite, although my ILR is due on 27 december. Please suggest

[nomie200031]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

hi Nomie, could you please list the website used to fill online form and to pay 3018.
I am using the premium service wesbite, although my ILR is due on 27 december. Please suggest

Hi Dilse,

Sorry I think my earlier post disappeared. THe link to submit the application and pay the online fees is https://visas-immigration.service.gov.u ... nt-booking

PLease make sure you confirm everything before paying as I haven't paid myself just to make sure about everything including appointment.

[dilse4srk]

Hi all

Just got a reply from my lawyer and has confirmed 'The date of online form submission will be considered as date of application by the Home Office''. So please adjust according to 28 day period. As usual please confirm with you immigration adviser/lawyer before proceeding. Good luck!

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

hi Nomie, could you please list the website used to fill online form and to pay 3018.
I am using the premium service wesbite, although my ILR is due on 27 december. Please suggest

Hi Dilse,

Sorry I think my earlier post disappeared. THe link to submit the application and pay the online fees is https://visas-immigration.service.gov.u ... nt-booking

PLease make sure you confirm everything before paying as I haven't paid myself just to make sure about everything including appointment.

Strange thing is, i am using the same link which you sent, but i am getting fee as 2999, i am on initial stage yet where i keep on getting a message, no appointments for next 45 days, i am wondering how will i proceed to filling up the application form?

[CR001]

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

hi Nomie, could you please list the website used to fill online form and to pay 3018.
I am using the premium service wesbite, although my ILR is due on 27 december. Please suggest

Hi Dilse,

Sorry I think my earlier post disappeared. THe link to submit the application and pay the online fees is https://visas-immigration.service.gov.u ... nt-booking

PLease make sure you confirm everything before paying as I haven't paid myself just to make sure about everything including appointment.

Strange thing is, i am using the same link which you sent, but i am getting fee as 2999, i am on initial stage yet where i keep on getting a message, no appointments for next 45 days, i am wondering how will i proceed to filling up the application form?

You cannot use the old premium service system to book appointment sun December. The old system and centres are closing on 29th November.

You must use the new system and online forms.

[dilse4srk]

Please see attached image of what i can see, i cant see any option for new services, moreover it asks for download and print option at the end which is confusing. Please let me know how to proceed. and yes i wont submit the application. I am just checking for now
CR001, thanks for info about closing of premium service, all i want to understand is where to fill in online form and pay fee, so then i can book appointment with new service centre.

Capture.JPG (52.06 KiB) Viewed 2655 times

[nice111]

Hi neilagaonar,

Thanks for the update. Does you lawyer mean that we shouldn't submit an application and pay the fees until we reach the qualifying period of 28 days before completing the 10 year period. It used to be the rule that the appointment could be anytime after the qualifying period but to book an appointment it could be done 45 business days before the qualifying period of 10 years. Please can you elaborate or clarify from your lawyer further about this if possible. Thanks again.

hi Nomie, could you please list the website used to fill online form and to pay 3018.
I am using the premium service wesbite, although my ILR is due on 27 december. Please suggest

Hi Dilse,

Sorry I think my earlier post disappeared. THe link to submit the application and pay the online fees is https://visas-immigration.service.gov.u ... nt-booking

PLease make sure you confirm everything before paying as I haven't paid myself just to make sure about everything including appointment.

Strange thing is, i am using the same link which you sent, but i am getting fee as 2999, i am on initial stage yet where i keep on getting a message, no appointments for next 45 days, i am wondering how will i proceed to filling up the application form?

I guess you have created your online account before Nov, If that is the case then create a new account and you will find the notorious online application form there.

[CR001]

Please see attached image of what i can see, i cant see any option for new services, moreover it asks for download and print option at the end which is confusing. Please let me know how to proceed. and yes i wont submit the application. I am just checking for now
CR001, thanks for info about closing of premium service, all i want to understand is where to fill in online form and pay fee, so then i can book appointment with new service centre.
Capture.JPG

Note again, that it is likely too early to book for end of December now.

https://www.ukvcas.co.uk/home-internal

general-uk-immigration-forum/new-appoin ... l#p1703084

[nomie200031]

Please see attached image of what i can see, i cant see any option for new services, moreover it asks for download and print option at the end which is confusing. Please let me know how to proceed. and yes i wont submit the application. I am just checking for now
CR001, thanks for info about closing of premium service, all i want to understand is where to fill in online form and pay fee, so then i can book appointment with new service centre.
Capture.JPG

Note again, that it is likely too early to book for end of December now.

https://www.ukvcas.co.uk/home-internal

general-uk-immigration-forum/new-appoin ... l#p1703084

Hi CR001,

Please can you advise what's your understanding for how much in advance you can get an appointment through the new service centres. Plus what do you think will be the application date considered by UKBA whether its the payment date on UKVI website or the actual appointment date at the service centre. Its not very clear. It used to be the actual appointment date previously at premium service centres and you could book 45 business days in advance of your intended appointment and qualifying period for ILR. As the qualifying period of 28 days before the completion of 10 years is very important for ILR LR we need to be sure before paying and booking an appointment. Please can you advise if you are aware of any changes to the new service centres. Many Thanks.

[Avy18]

I am using a new system UKVCAS I will be eligible for ILR long term as on 26/11/2018.
I made a premium service appointment for 27/11/2018 at Manchester.I made a payment and book apointment on 10/11/2018.
However today I received an email from HO saying thanks for your application they have received it and will be considered.
I am very worried if they considered it from 10/11/2018. I will not be eligible.
Paid approx £3000. No one seems to know whats going on.

[allyf]

Hi Allyf,
Thanks for sharing the information. Yeah I have also read about the 28 days on the official Sopra Steria website which would mean I wont be able to book an appointment before the end of November in order to make an appointment after 24th December. To clear this issue I have also made an enquiry to them on the same website. They also have a support line but the charges are £2.50 for that. I have also emailed to the front desk contact which I found in one of the forms for this query. FrontEndServicesTeam at homeoffice.gov.uk
Hopefully I will hear back from them soon. I don't want to risk paying £3018 for super priority service on UKVisas website until I am sure if I can make a booking now after 24th December. Please post for any update on this issue. I will update once I have heard back from them otherwise I will try calling on premium support line number.

Hi nomie200031, thank you so much for the link and four confirming what you think is the right way forward. I’m hoping to chat with an immigration lawyer that I touched base with 2 weeks ago, she advised to call her this week once she has a bit more info on what is going on with the new online system! I think if we book within this 28 days before, we might be ok. I’m guessing if we start booking 45 days before it might be a bit too soon? I am having major anxiety over this because I don’t want to lose 3019£ as well! I think if you’re qualifying period starts on dec 24..you should be ok to apply as of Nov 29...(which is 28 days before)...I’m going by the fact that home office service points will be open as of Dec 28 after Xmas ...bloody holidays!!

Hi Allyf,

Thanks for the update. I hope even if its 28 days maximum in advance to book an appointment its 28 days from the start of qualifying period not 28 days from completion of 10 year period which will be even further for us. As neilajgaonkar has posted below that date of online submission is to be considered as date of application that means we shouldn't submit an application until the end of December in that case. I doubt that will be the case because previously the earliest we could book an appointment was 45 business days from the start of qualifying period which was again 28 days from completing the ten year period. This is more confusing now. I think the new visa centres should be back to service from 27th December hopefully.

Hi nomie200031...ugg now I’m very confused after reading neilajgaonkar post that the online submission has to be with the qualifying period. I really hope this is not the case! Will it be easy to find an appointment that close in advance..I feel it won’t be! We have Xmas and new year to contend with as well Plus, what is the point of sopra steria making note of “28 days before” unless they are referring to the within qualifying period ?
Please if anyone has heard otherwise please let us know. I’ll be speaking to a lawyer this week hopefully with better info!!

[Sara82]

Hi,
I have been applying for premium upgrade service for a week and haven't got any response about the approval of my application. I am already on indefinite leave to remain and want to apply for premium upgrade service to change my surname and to change my postal application to premium service for quicker decision. I emailed my premium upgrade service application and the payment form at 8:00am, then again at 8:01am and again at 8:04 am today. I was supposed to get the approval response today but waited until 5pm and still received no email.
Can anyone please let me know how will my request be accepted by the home office and there is no mistake in my application?
Thanks

[JS77]

I have an appointment booked for 28th November ( I made the booking on the 16th Oct), which is more than 21 days after the new online form, any idea on should I still bring the previous version of form.

Thanks for some feedback on this matter

[neilajgaonkar]

I am using a new system UKVCAS I will be eligible for ILR long term as on 26/11/2018.
I made a premium service appointment for 27/11/2018 at Manchester.I made a payment and book apointment on 10/11/2018.
However today I received an email from HO saying thanks for your application they have received it and will be considered.
I am very worried if they considered it from 10/11/2018. I will not be eligible.
Paid approx £3000. No one seems to know whats going on.

I think Avy18 response answers everyone's question, if you pay the fees and submit the form online, it is considered as 'Application made'. Now the caseworker will wait for documents to arrive and biometrics to be be done before making a decision which happens only after appointment date. In this case the date of application will be date of payment completed. 45 day rule was for appointment only. You never made an application before appointment date so the problem never came up. But the new system works akin to the old postal system. So be careful. @Avy18 I suggest you include a cover letter explaining the situation to the caseworker, it will work in your favor since it is a new system. Good luck!

[bruteforce]

https://www.ukvcas.co.uk/home-internal

[allyf]

I am using a new system UKVCAS I will be eligible for ILR long term as on 26/11/2018.
I made a premium service appointment for 27/11/2018 at Manchester.I made a payment and book apointment on 10/11/2018.
However today I received an email from HO saying thanks for your application they have received it and will be considered.
I am very worried if they considered it from 10/11/2018. I will not be eligible.
Paid approx £3000. No one seems to know whats going on.

Avy18 fingers crossed there are no issues and Hopefully a cover letter will suffice if you applied too early. Please do keep us posted if you can on the outcome.

[JS77]

I had email reply that the paper form still ok for existing premium service appointments.