Hi, please my application was going smoothly and my spouse and I have been working on it on the Chrome browser. His payment (after being refused once) eventually went through and we were debited. However, I received 2 payment refused messages via email and after the second one, my page got stuck on 'Payment Pending'. I haven't been able to go back and I don't want to restart my application for fear of it being a wrong move. (IHS surcharge has been paid already by sponsors).
Please if anyone has had a similar issue, kindly advise on how long it took to be rectified and what you had to do.
P.s. I have still not been debited and the payment attempt was made on Friday, 05 Oct 2018.
Thank you.
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