Postal to premium upgrade

[ssathyr]

Hi,

I applied for my indefinite leave to remain (M) by post on 2nd on September and did the biometric the day after. Later on I got an urgency to make a travel, so I requested to upgrade my postal application to premium on 19th of September. After applying for a week, finally my requested was accepted on 27th of September and I got an email saying they have requested home office to send my documents to the premium office. After that I haven't heard anything from them, not even the fee has been deducted from my account. Can anyone advice me what should I do in this situation. I am really getting frustrated in this long wait and my travel is very urgent.

Regards,
Ssathyr

[S3TM]

What did the initial email say?

[ssathyr]

Dear Madam,

Thank you for your request for a premium upgrade for your application.
We can confirm that your application is provisionally eligible for an upgrade.

Your application is currently held elsewhere within the Home Office and your application has been requested today from the relevant team.

Upon receipt, we will review your application and if eligible we will process the payment and look to consider your application within 5 working days.

A decision on your application may take longer than 5 working days. This could happen if further enquiries are needed or additional documents are required.

Your application will be considered by the Liverpool Premium Service Centre. If you have chosen to attend in person, then this will be at the Liverpool Premium Service Centre. Once we have confirmed your application is eligible for an upgrade, we will advise you of the availability for an appointment at the Liverpool Premium Service Centre.

If your application is not eligible then we will notify you by email.

We are unable to respond to general enquiries or provide an update on the progress of your application.

We request you do not contact us whilst we are processing your application.

Kind regards
Premium Upgrade Team





This was the initial email.