Did anyone use the new service "sopra steria"?
It is a bit confusing that in some places it is mentioned that the travel documents (passport and BRP) would be returned in the service appointment after verification, but whether this is true in case of appointments in Libraries as well or only in core center?
I hope when I upload documents in their website, and take them for verification to a service point with a basic appointment (no document scanning, etc) - they would still verify and return the original documents? Does anyone who have used or know more information confirm please.
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