Maintenance Fund--- Bank unauthorised transaction

[cooolz]

Hi all,

My Bank ABN-AMRO in which i was keeping money for my Maintenance Fund, has done the following unauthorised transaction :-

15/10/2008 Ac xfr from product 355 to 349 CR INR X,XX,XXX
15/10/2008 Ac xfr from product 355 to 349 DR INR X,XX,XXX

i.e. they have debited all my money and then credited it back on same day.

On asking the customer service , they said that they have changed the bank product code , so it is necessary for them carry out these transaction in banking domain.

This could mean that on 15/10/2008 my account balance was ZERO for sometime.

Bank has refused to delete above transactions.

Will this be a problem ?

Or Should i wait and show maintenance fund for Nov, Dec and January and apply in Feb 2009.

Or should i produce a letter from bank that this is not a customer induced transaction.

Thanks

[sri_sunny]

ask for a letter from the bank explaining these transactions....

this is not something you can ignore....

[niw2]

Go one step further than that.

Obtain a letter from the bank that expressly states that at all times, including the day when the unauthorised transactions took place, you had and could have withdrawn the full maintenance sum.

The point is to make absolutely clear that that the transaction was an administrative procedure conducted by the bank, that at no time did your effective balance drop, and that your maintenance funds were at all times accessible by you. If the caseworker is not satisfied of these points, your application will be declined.

[cooolz]

Hi all,

The bank has given me two options :-

1. In the physical sealed and signed paper statement , these two transaction will NOT be present, but of course these transactions will be present in their system database.

2.It will be present in paper statement , but they will issue a letter explaining the transaction.

Which one you think is best option.?
Do case workers directly verify from banks ?

Thanks for the answers