Visa granted but no passport

Vicki0211 · Post by **Vicki0211** » Mon Apr 29, 2019 4:13 pm

Hello all,

After applying for a second time, my husbands visa has been granted based on exceptional circumstances (we are expecting our first child in August). He has 30 months on the 10 year route.

The documents have been returned including my passport and the BRP card was delivered today.

However, his ID card and his passport were not included. Is this normal? What should we do?

He is so happy to have received the visa but disheartened not to be able to now travel immediately to see his family in Albania who he hasn’t seen for 10 years.

Any help advice would be appreciated.

Thanks
Vicki

seagul · Post by **seagul** » Mon Apr 29, 2019 9:34 pm

Presently many members reporting same experience which seems very strange.

Vicki0211 · Post by **Vicki0211** » Mon Apr 29, 2019 9:55 pm

What should I do? Can I call them?

New on forum · Post by **New on forum** » Mon Apr 29, 2019 11:01 pm

Vicki0211 wrote: ↑
Mon Apr 29, 2019 4:13 pm
Hello all,

After applying for a second time, my husbands visa has been granted based on exceptional circumstances (we are expecting our first child in August). He has 30 months on the 10 year route.

The documents have been returned including my passport and the BRP card was delivered today.

However, his ID card and his passport were not included. Is this normal? What should we do?

He is so happy to have received the visa but disheartened not to be able to now travel immediately to see his family in Albania who he hasn’t seen for 10 years.

Any help advice would be appreciated.

Thanks
Vicki

Ask your husband to contact local reporting centre where I assume he was reporting before he was granted visa.
Tell them that his passport is in document bank in home office and they should be able to arrange collection within 24 hour.
The reason his passport wasn’t returned by case worker was that it was never with other documents.

Vicki0211 · Post by **Vicki0211** » Tue Apr 30, 2019 6:52 am

Thank you, however He wasn’t reporting anywhere.

We submitted an initial application last year that was rejected in Feb. Then we submitted a new application immediately.

How can I find out where it is / who should I contact?

New on forum · Post by **New on forum** » Tue Apr 30, 2019 7:41 pm

Vicki0211 wrote: ↑
Tue Apr 30, 2019 6:52 am
Thank you, however He wasn’t reporting anywhere.

We submitted an initial application last year that was rejected in Feb. Then we submitted a new application immediately.

How can I find out where it is / who should I contact?

Even if he wasn’t reporting I believe they will be able to help.
Retained documents are always put in a secure place in home office to facilitate removal late if need to.
Enforcement people on reporting centre have direct access and request receive documents from document bank almost everyday.
I had same problem and I phoned the reporting centre and they had my passport ready for collection the next day and even phoned me that it’s ready

Vicki0211 · Post by **Vicki0211** » Tue Apr 30, 2019 7:46 pm

Thank you! I don’t know our local reporting centre so I’ll have to google it.

Typically the home office have misspelt his date of birth on his BRP so now we are trying to sort that too!!

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Visa granted but no passport

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