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Still waiting for a decision.....

Family member & Ancestry immigration; don't post other immigration categories, please!
Marriage | Unmarried Partners | Fiancé/e | Ancestry

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moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Sat Sep 14, 2019 12:40 pm

Mohamed, do you know how it took for TLScontract to email after the decision was made by the home office?And could you update us about the outcome please. My prayers are with you insallah

muhammadh
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Egypt

Re: Still waiting for a decision.....

Post by muhammadh » Sat Sep 14, 2019 9:34 pm

moe1985 wrote:
Sat Sep 14, 2019 12:40 pm
Mohamed, do you know how it took for TLScontract to email after the decision was made by the home office?And could you update us about the outcome please. My prayers are with you insallah
yes I just received the passport today through DHL and I was granted the visa Alhamdulliah.

I didn't hear anything from the home office but I received email from TSL telling me that they will ship my passport back soon, so I called the UKVI and they told me the decision was made but they didnt tell me when it was made.
on the passport the visa is valid from 13th of September to 13th of October

moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Sun Sep 15, 2019 7:58 pm

congratulations Muhammad am so please for you.When did you call them if you don't mind me asking?Did it take 7 days from the call to the passport delivered date?

muhammadh
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Egypt

Re: Still waiting for a decision.....

Post by muhammadh » Mon Sep 16, 2019 5:51 am

moe1985 wrote:
Sun Sep 15, 2019 7:58 pm
congratulations Muhammad am so please for you.When did you call them if you don't mind me asking?Did it take 7 days from the call to the passport delivered date?
Thank you. I hope you get yours soon too. I received the email on 11th September and I called ukvi same day. So it only took three days.. But in the email it said if the passport didn't come after 10 days I should contact TSL.

moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Mon Sep 16, 2019 11:24 am

Thank you so much here is hoping.If i may asked what date is on the letter that accompany the passport please. I am just trying to when was the decision made.I hope you have a good flight.xx

muhammadh
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Egypt

Re: Still waiting for a decision.....

Post by muhammadh » Mon Sep 16, 2019 12:12 pm

moe1985 wrote:
Mon Sep 16, 2019 11:24 am
Thank you so much here is hoping.If i may asked what date is on the letter that accompany the passport please. I am just trying to when was the decision made.I hope you have a good flight.xx
hey moe, I just noticed that the letter was dated. the date o it is 06 sep 2019. thats like one week before the TLS company send me email saying that they will send the passport in the mail.

moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Mon Sep 16, 2019 1:07 pm

Thank you Muhammad. You been very helpful and its make sense to me that hopefully will have the email any time from now insallah. Thank you once again

muhammadh
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Egypt

Re: Still waiting for a decision.....

Post by muhammadh » Mon Sep 16, 2019 3:50 pm

please I have question, I got the visa but there is a problem in the name.
I have three middle names
and the name is written last name then first name then the three middle names
but the last middle name written missing the last 2 letters. I would like to know if this a thing that is normal? or it will cause a problem to me in the airport? and how can I Solve this?

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CR001
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Re: Still waiting for a decision.....

Post by CR001 » Mon Sep 16, 2019 3:51 pm

muhammadh wrote:
Mon Sep 16, 2019 3:50 pm
please I have question, I got the visa but there is a problem in the name.
I have three middle names
and the name is written last name then first name then the three middle names
but the last middle name written missing the last 2 letters. I would like to know if this a thing that is normal? or it will cause a problem to me in the airport? and how can I Solve this?
Probably due to no space left to print the complete full name.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

muhammadh
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Re: Still waiting for a decision.....

Post by muhammadh » Mon Sep 16, 2019 3:54 pm

CR001 wrote:
Mon Sep 16, 2019 3:51 pm
muhammadh wrote:
Mon Sep 16, 2019 3:50 pm
please I have question, I got the visa but there is a problem in the name.
I have three middle names
and the name is written last name then first name then the three middle names
but the last middle name written missing the last 2 letters. I would like to know if this a thing that is normal? or it will cause a problem to me in the airport? and how can I Solve this?
Probably due to no space left to print the complete full name.
do you think there is a way to know if its ok to go the airport like this or no? because the name written in passport complete but in the visa page missing the 2 letters so I am afraid to be stopped at the airport but I dont know who to contact

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smithy101
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Re: Still waiting for a decision.....

Post by smithy101 » Tue Sep 17, 2019 1:20 pm

smithy101 wrote:
Thu Aug 08, 2019 8:39 am
Applying from: Jamaica
Type of visa applied for: Spouse & Child Settlement (both priority)
Date application submitted: 17 June 2019
Date bio-metrics taken: 4 July 2019
Documents sent to Sheffield: 5 July 2019
Documents received at Sheffield: 11 July 2019
Documents returned:
ECO email: 15 July 2019
Decision made email:
53 working days and still waiting. I received an reply to the email I sent to Complaints on 20 Aug this morning.

Thank you for your email correspondence of 20 August where you have raised a complaint about your family’s application for Entry Clearance.

I am sorry that you are dissatisfied with our email service.

I have investigated your matter and I can confirm that our contact centre handled your emails correctly. The relevant information was captured and a escalation was raised in line with the correct procedures. I am unable to uphold your complaint.

Prior to making a decision on an Entry Clearance application, a number of mandatory checks need to be completed in both the applicants home country and the UK. Although we aim to decide all applications within our published service standards, this is not always possible as the length of time taken to complete these checks is dependent on the individual circumstances of each case.

Payment for priority service, means the application will be placed in front of the queue and assessed ahead of other non-priority visa applications others but it may still take up to 12 weeks to conclude if we require further checks on the application.

Each application is subject to mandatory checks which can take time to resolve. Although the specific nature and extent of these checks can vary from case to case, they form an important part of the process. Although we seek to process applications with the minimum inconvenience to applicants, the checks are necessary to maintain the high level of security in the process.

Once these mandatory checks have been completed the results of these checks may mean that further extended checks need to be carried out, this was the case with this application. It is not always appropriate to disclose the exact nature of these checks.

I can confirm the necessary checks have been completed and both applications are now awaiting assessment.

We apologise that an e-mail was not issued after the six weeks service standard period. Applicants are not routinely contacted until the application is out of the 12 week service standard.

In light of your complaint the wording of the standard e-mail has been raised with senior managers to consider amendment.

Whilst we appreciate the delays are frustrating our policy and procedures must remain intact.

You will be contacted directly by the Visa Application Centre as soon as a decision has been made.

Thank you for bringing this matter to our attention.



Hopefully not much longer now .... we are getting closer to the 12 week mark and I pray the outcome is worth it.

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CR001
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Re: Still waiting for a decision.....

Post by CR001 » Wed Sep 18, 2019 10:35 am

@ user 'Ara123' - this topic is NOT for EEA Family Permit queries. The topic is specifically ONLY for Spouse Settlement Visa applications under the UK Immigration Rules. Please do not post your questions in this thread.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Wed Sep 18, 2019 12:20 pm

Hi can someone help.Is this normal for TLScontract to hold on to your passport for more than 14 days after decision was made.my application is been decided since the 6th of September but am still waiting for that email pick up or phone call to collect my passport. Its taken so long now and been sick an worried 🙏🙏😥😥.Is this Normal for passport returning?

Fizzy513
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Re: Still waiting for a decision.....

Post by Fizzy513 » Wed Sep 18, 2019 5:10 pm

moe1985 wrote:
Wed Sep 18, 2019 12:20 pm
Hi can someone help.Is this normal for TLScontract to hold on to your passport for more than 14 days after decision was made.my application is been decided since the 6th of September but am still waiting for that email pick up or phone call to collect my passport. Its taken so long now and been sick an worried 🙏🙏😥😥.Is this Normal for passport returning?
Hi maybe try contacting tls or application centre. It happened to someone just recently in Moscow where she called ukvi etc only to get a phone call a few days before the vignette expired. She was also angry as it doesn't take this long. Might be worth looking at the title spouce visa from a few days ago so you should be able to find it. Hope that helps! Otherwise I'm sorry I couldn't help!

moe1985
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Re: Still waiting for a decision.....

Post by moe1985 » Thu Sep 19, 2019 3:38 pm

Hi thank you so much for the advice and i think will ring TLSCONTACT next week if ain't here notting till then.

lmrad
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Tunisia

Re: Still waiting for a decision.....

Post by lmrad » Fri Sep 20, 2019 9:31 am

Fizzy513 wrote:
Wed Sep 11, 2019 12:48 pm
lmrad wrote:
Wed Sep 11, 2019 12:33 pm
Fizzy513 wrote:
Wed Sep 11, 2019 12:27 pm
lmrad wrote:
Wed Sep 11, 2019 12:00 pm


nothing yet. as per what TLS said on application day : passeport should be returned 7 days after I provided it back.
Hi, Goodluck and please keep us all updated. Similar situation. 49 working days and still heard nothing back. Opted for the keep my passport option. Interested to see how they will contact. Will VFS application centre call, text or email requesting the passport? Does anyone know? Applied from Afghanistan through Pakistan hence my partner needs to keep passport so she can travel back with it. Thanks
Thank you !
I received a paper from tls on bio day where they said that once decision is made , they will contact me over email or phone to provide back the passeport .
I will have 28 calendar days to provide back the passport : either over post or by dropping to their office .
Ukvi then aims to provide the passeport back within 7 working days .
Hope the above helps : it applies to tls , I have no experience with vfs but I assume it should be more or less the same .
Hi thanks for replying. I'm sure it will be something similar. I never got any paperwork confirming this even after payment. All it mentioned was KMP which im guessing is referring to keep my passport.
got my visa! :)
decision made on 09/09 but was contacted by TLS on 13/09 (friday)
went on 16/09 to TLS center and my visa was sticked directly on my passeport, same day, while I was waiting : 5mn in total :)
any new on your side ?

lmrad
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Tunisia

Re: Still waiting for a decision.....

Post by lmrad » Fri Sep 20, 2019 9:33 am

lmrad wrote:
Wed Sep 11, 2019 2:34 pm
moe1985 wrote:
Wed Sep 11, 2019 2:29 pm
lmrad wrote:
Wed Sep 11, 2019 12:45 pm
moe1985 wrote:
Mon Sep 09, 2019 3:38 pm


Hey are on the same boat.Am still waiting for that email aswell, not sure when it's gona come through. They asked me to call them back by Friday if ain't received the passport by friday.Here is hoping and good luck mate...
any news ?
No still waiting for that email ,after I was told there was made last Thursday. How about you any news?
still waiting .. 53WD...
finally got my visa on 16/09 , email from TLS on 13/03.
Any news for you ?

lmrad
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Tunisia

Re: Still waiting for a decision.....

Post by lmrad » Fri Sep 20, 2019 9:37 am

moe1985 wrote:
Wed Sep 18, 2019 12:20 pm
Hi can someone help.Is this normal for TLScontract to hold on to your passport for more than 14 days after decision was made.my application is been decided since the 6th of September but am still waiting for that email pick up or phone call to collect my passport. Its taken so long now and been sick an worried 🙏🙏😥😥.Is this Normal for passport returning?
decision made on ukvi does not mean your passeport/decision is transfered to TLS.
Still it could be and that TLS is not yet updating you.
did you try to track your application on tls website ?
Also try to contact TLS but also UKVI again : just to be sure.
All my wishes! let us know!

Fizzy513
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Mood:
Afghanistan

Re: Still waiting for a decision.....

Post by Fizzy513 » Fri Sep 20, 2019 10:09 am

lmrad wrote:
Fri Sep 20, 2019 9:33 am
lmrad wrote:
Wed Sep 11, 2019 2:34 pm
moe1985 wrote:
Wed Sep 11, 2019 2:29 pm
lmrad wrote:
Wed Sep 11, 2019 12:45 pm


any news ?
No still waiting for that email ,after I was told there was made last Thursday. How about you any news?
still waiting .. 53WD...
finally got my visa on 16/09 , email from TLS on 13/03.
Any news for you ?
Congratulations!! My partner has received email asking for them to submit passport? Would they still require passport if visa has been rejected?

lmrad
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Tunisia

Re: Still waiting for a decision.....

Post by lmrad » Fri Sep 20, 2019 10:15 am

Fizzy513 wrote:
Fri Sep 20, 2019 10:09 am
lmrad wrote:
Fri Sep 20, 2019 9:33 am
lmrad wrote:
Wed Sep 11, 2019 2:34 pm
moe1985 wrote:
Wed Sep 11, 2019 2:29 pm

No still waiting for that email ,after I was told there was made last Thursday. How about you any news?
still waiting .. 53WD...
finally got my visa on 16/09 , email from TLS on 13/03.
Any news for you ?
Congratulations!! My partner has received email asking for them to submit passport? Would they still require passport if visa has been rejected?
no, tthey should not ( that is my understanding) becasue rejection comes as letter, nothing to do with passeport , so you can go ahead and celebrate: CONGRATULATIONS!! :)

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