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Missing Biometric Card

Please use this section of the board for queries about Indefinite Leave to Remain (ILR). However please use the EEA-route section for queries about the EEA-route equivalent of Permanent Residence (PR).


This section is relevant irrespective of whether current status is Tiered or Non-Tiered.

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aruni4470
Diamond Member
Posts: 1615
Joined: Fri Nov 16, 2007 9:54 pm
Location: Cambridgeshire

Missing Biometric Card

Post by aruni4470 » Wed Feb 06, 2013 6:35 pm

My friend applied for his daughter's ILR by post and today he got her visa. He sent his biometric card along with his wife's biometric card along with the application. Now the UKBA has returned all the original documents but, my friend's wife's biometric card is missing. Could anybody please let us know whom to contact or any email address to write to? He has tried calling one of the customer services number of UKBA and has been paased pillar to post and after speaking to 4 different people and spending over 1.5 hour on the phone, he did not get an answer of whom to contact. If anybody ad an experience like this please let me know. Your help will be much appreciated.Thanks

shendean
Member
Posts: 156
Joined: Wed Jan 30, 2013 10:19 pm
Location: St. Austell

Post by shendean » Wed Feb 06, 2013 7:11 pm

If your biometric residence permit is lost or stolen, inside or outside the UK, you must report the loss or theft to us as soon as possible by emailing BRPLost@homeoffice.gsi.gov.uk so that we can cancel your biometric residence permit. You are required by law to do this. In your email you must state
Shendean
Applied for Extension FLR-M
Ack Letter: Nov112012
Bio Given: Jan30 2013
Request Husband Passport: Feb14 2013
Husband passport Arrived Feb26 2013-ukba dont need the passport sent back
Refused Letter: march 5 2013

aruni4470
Diamond Member
Posts: 1615
Joined: Fri Nov 16, 2007 9:54 pm
Location: Cambridgeshire

Post by aruni4470 » Wed Feb 06, 2013 8:58 pm

got it sorted. Thanks

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