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Submitted Online Form today - have I applied to early?

Please use this section of the board for queries about Indefinite Leave to Remain (ILR). However please use the EEA-route section for queries about the EEA-route equivalent of Permanent Residence (PR).


This section is relevant irrespective of whether current status is Tiered or Non-Tiered.

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rahuldwh2000
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Re: Submitted Online Form today - have I applied to early?

Post by rahuldwh2000 » Mon Nov 26, 2018 3:11 pm

Please can someone share the email id of Home Office's frond end service team?

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Tue Nov 27, 2018 2:20 pm

we have our Premium appointment on Friday and we will be bringing up the subject of the application date with them there, hoping they can at least make a call and see the situation.

If we find out then that no, it's not a valid application for the date reason, we will request a withdrawal of the application and, according to UKVI's own guidance, a withdrawal of an application that is not valid due to being outside the correct time window can get a full refund.
Request to withdraw an application that is not yet valid – applicant has extant leave at time of request to withdraw

If a migrant with extant leave requests the withdrawal of their application before they have fulfilled the validation requirements, you must notify them using ICD.5142, that their application has been withdrawn but that, at the point of withdrawal, the application was not yet valid. The applicant’s extant leave will continue. You must refund the application fee
I have almost zero expectation that this will actually work, but hey, you gotta dream! 8)

yasheerkhan
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Re: Submitted Online Form today - have I applied to early?

Post by yasheerkhan » Fri Nov 30, 2018 4:27 pm

JulianaCG wrote:
Wed Nov 21, 2018 7:21 am
oldmankensey wrote:
Tue Nov 20, 2018 10:17 am
We thought about things at the weekend and have decided:

1. to go ahead with the application, not to cancel it. The main reason for this being our understanding that a rejection won't affect our chances of immediately re-applying.

2. AGAINST the cover letter. We might pen something simple ourselves, but I think we're just going to go in with fingers crossed. The reasons for this are quite complicated but overall, my wife was conscious of drawing attention to the problem and getting HO defensive with any brand of accusations regarding their helpline and their guidance.

so on a wing and a prayer it is...

I am on the same situation
My 5 year anniversary is Dec 22
Applied online Nov 19 - as i want to book an appointment
My eligibility is Nov 23
I booked premium service for Nov 28

I received an email Nov 20th indicating "Thank you for your application to the Home Office. Your application has been received and is being considered." This of course created a panic in the house as we are thinking we did applied few days too early!!!!

We are very confuse with the new system! As we thought the date of premium service is the date of application

Our decision is to go ahead with the application and proceed with the premium service on the 28th Nov.

I am on the same situation I have applied for ILR.
Service Type: New Premium service
Date of online application: 28 Nov 2018
Day when my Qualifying period starts (i.e. 28 days before I complete total 5 years): 11th Dec 2018.
Date of appointment: 13 Dec 2018

yasheerkhan
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Posts: 18
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Re: Submitted Online Form today - have I applied to early?

Post by yasheerkhan » Fri Nov 30, 2018 5:04 pm

oldmankensey wrote:
Tue Nov 27, 2018 2:20 pm
we have our Premium appointment on Friday and we will be bringing up the subject of the application date with them there, hoping they can at least make a call and see the situation.

If we find out then that no, it's not a valid application for the date reason, we will request a withdrawal of the application and, according to UKVI's own guidance, a withdrawal of an application that is not valid due to being outside the correct time window can get a full refund.
Request to withdraw an application that is not yet valid – applicant has extant leave at time of request to withdraw

If a migrant with extant leave requests the withdrawal of their application before they have fulfilled the validation requirements, you must notify them using ICD.5142, that their application has been withdrawn but that, at the point of withdrawal, the application was not yet valid. The applicant’s extant leave will continue. You must refund the application fee
I have almost zero expectation that this will actually work, but hey, you gotta dream! 8)
Best of luck.. Can you please update your application outcome.

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Fri Nov 30, 2018 8:35 pm

nothing much to report really. Went to London Premium Centre today. Wife did biometrics and all our uploaded files were sent off. The staff at Sopra Steria have no real knowledge of these things and no power, they are admin staff, nothing more nothing less.

So not getting any sort of reliable answer out of them, we included a very short cover letter with our application, in which we apologised if we applied early, that we were led to believe the appointment date was the important one, but that if it was an issue, that we would like to withdraw the application and get a refund. We referenced the PDF I quoted above:

indefinite-leave-to-remain/submitted-on ... l#p1709997

We'll see what happens. We don't expect to hear much until Tues/Wed at the earliest, we will update here of course. I have no more than a c.30% expectation of success, my wife is more optimistic at 50%. My main concern is getting the 1st fee back and re-applying again, I do NOT want to spend 6k on this circus!

ilovethebeatles
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Posts: 165
Joined: Mon Oct 24, 2016 10:12 am

Re: Submitted Online Form today - have I applied to early?

Post by ilovethebeatles » Sat Dec 01, 2018 9:09 am

I think it is likely no problem at all. I am using new system. A caseworker (looking at my entry date while it should be visa issue date) nicely contacted me saying that I am not eligible yet and ask if I would like to keep the application until I am eligible. This indicates that they do try their best to help you, not to fail you for a simple reason. It also means that the decision date counts. But note that I am Tier 2 General route and I think it is at the caseworker's discretion. I really appreciate the one working on my application.

AP07
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India

Re: Submitted Online Form today - have I applied to early?

Post by AP07 » Thu Dec 06, 2018 12:05 pm

Hi,

Anyone got the clarity about early application submission yet. Application submission date online 15/11/2018. Appointment date 28/12/2018. Qualifying period is 27/12/2018.

As per old system the above is valid because they consider appointment date.

It should be the same for new system I am just wondering if anyone got clarity on the above. please help

Thanks

JulianaCG
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Posts: 17
Joined: Wed Oct 31, 2018 6:55 am
Philippines

Re: Submitted Online Form today - have I applied to early?

Post by JulianaCG » Fri Dec 07, 2018 4:20 pm

I am on the same situation.

I sent an email to the Front End Services Team and this is the response I got


I can confirm that as long as your appointment is within the 28 days we will treat your application as though it was sent at the correct time.

Apologies this took some time to respond to, we needed confirmation from the relevant teams.


I am still worried as I know email correspondence are not that accurate.

I am waiting for members that already passed their application to respond to us.

sakthimurugan85
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India

Re: Submitted Online Form today - have I applied to early?

Post by sakthimurugan85 » Fri Dec 14, 2018 4:23 pm

Hi Guys,

It seems like am also in the same boat with this new premium service and am kind of stressed now that will I get my £3018.20 refund or not.

From this thread, I can see "Avy18" spoke to call centre and assured that he will receive refund in 5 working days.

@Avy18 could you please advice, what kind of information you provided them to get the application cancelled for a refund?

Here is the link for my message and full text: indefinite-leave-to-remain/indefinite-l ... 70105.html

Sorry for pasting the whole text here:

##############################################################################################
Hi There,

I am qualifying for my Indefinite Leave to Remain on December 16, 2018(28 days before from January 13, 2019, will complete 5 years period on Tier 2 General) and this current Tier 2 (General) leave to remain will expire on January 13, 2020.

I submitted the ILR application online via a solicitor using this new premium service on December 05, 2018 (paid £3018.20) and booked the appointment to submit biometric and documents for December 20, 2018 in London Premium Lounge (Paid £200 for this appointment).

In the meantime, my solicitor realised that we cannot submit this online application before the maturity period December 16, 2018. As we submitted on December 05, 2018 he felt that there is a chance of this application getting rejected, so he cancelled the appointment in London Premium Lounge for December 20, 2018. Sent an email to home office public enquires email, asking how to cancel this application? and we are still waiting for a response from home office.

Questions:
1. What is the best way to cancel this application for a refund?
2. What will happen if we withdraw the application? it seems if we withdraw they won't refund the application fee mentioned on the withdrawal form
3. In the last page of the online application, it says that if we don't submit biometric or documents, we will get this refund after 45 days, will this happen automatically?
4. Will home office consider this as invalid application and refund, as we already cancelled the appointment in London Premium Lounge for December 20, 2018?

This new premium service is really confusing a lot and home office customer service person is not aware any of these new procedures. The PSC appointments refund email also couldn't help as we haven't attended the appointment yet.

Please advice how can I get this money back as it is lot of money and also I am planning to reapply in January 2019 with a fresh application.

Any help or advice is must appreciated.

Thanks,
Sakthi
##############################################################################################

JulianaCG
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Posts: 17
Joined: Wed Oct 31, 2018 6:55 am
Philippines

Re: Submitted Online Form today - have I applied to early?

Post by JulianaCG » Tue Dec 18, 2018 11:47 am

​Just to update you all the I got my ILR BRP today!!!

I applied online Nov 19, i was eligible to apply on Nov 22 (28 days before my 5 year anniversary) My appointment is Dec 12th.

I explained on my cover letter that I applied too early online and that the day of my appointment is within the 28 days period.

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Tue Dec 18, 2018 11:57 am

JulianaCG wrote:
Tue Dec 18, 2018 11:47 am
​Just to update you all the I got my ILR BRP today!!!

I applied online Nov 19, i was eligible to apply on Nov 22 (28 days before my 5 year anniversary) My appointment is Dec 12th.

I explained on my cover letter that I applied too early online and that the day of my appointment is within the 28 days period.
I think you're the third identical case to us that I've read about now. By identical, I mean applying for SET(M) too. Fingers crossed, we are STILL waiting...2.5 weeks and counting since our Sopra Steria priority appointment!

JulianaCG
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Posts: 17
Joined: Wed Oct 31, 2018 6:55 am
Philippines

Re: Submitted Online Form today - have I applied to early?

Post by JulianaCG » Tue Dec 18, 2018 9:08 pm

oldmankensey wrote:
Tue Dec 18, 2018 11:57 am
I think you're the third identical case to us that I've read about now. By identical, I mean applying for SET(M) too. Fingers crossed, we are STILL waiting...2.5 weeks and counting since our Sopra Steria priority appointment!
That is right I am Set M with 1 dependent, we both applied for ILR at the same time. We received an email on the 12th December around 12 in the afternoon, our appointments was 9am, the e-mail indicated that our visa was granted and we received the BRP today 18th Dec. We used the super priority service.

If anyone have any question, let me know and I'll try to answer if I can.

jiewo1sheng
Newly Registered
Posts: 7
Joined: Mon Dec 24, 2018 6:24 pm
China

Re: Submitted Online Form today - have I applied to early?

Post by jiewo1sheng » Tue Dec 25, 2018 11:10 pm

sakthimurugan85 wrote:
Fri Dec 14, 2018 4:23 pm
Hi Guys,

It seems like am also in the same boat with this new premium service and am kind of stressed now that will I get my £3018.20 refund or not.

From this thread, I can see "Avy18" spoke to call centre and assured that he will receive refund in 5 working days.

@Avy18 could you please advice, what kind of information you provided them to get the application cancelled for a refund?

Here is the link for my message and full text: indefinite-leave-to-remain/indefinite-l ... 70105.html

Sorry for pasting the whole text here:

##############################################################################################
Hi There,

I am qualifying for my Indefinite Leave to Remain on December 16, 2018(28 days before from January 13, 2019, will complete 5 years period on Tier 2 General) and this current Tier 2 (General) leave to remain will expire on January 13, 2020.

I submitted the ILR application online via a solicitor using this new premium service on December 05, 2018 (paid £3018.20) and booked the appointment to submit biometric and documents for December 20, 2018 in London Premium Lounge (Paid £200 for this appointment).

In the meantime, my solicitor realised that we cannot submit this online application before the maturity period December 16, 2018. As we submitted on December 05, 2018 he felt that there is a chance of this application getting rejected, so he cancelled the appointment in London Premium Lounge for December 20, 2018. Sent an email to home office public enquires email, asking how to cancel this application? and we are still waiting for a response from home office.

Questions:
1. What is the best way to cancel this application for a refund?
2. What will happen if we withdraw the application? it seems if we withdraw they won't refund the application fee mentioned on the withdrawal form
3. In the last page of the online application, it says that if we don't submit biometric or documents, we will get this refund after 45 days, will this happen automatically?
4. Will home office consider this as invalid application and refund, as we already cancelled the appointment in London Premium Lounge for December 20, 2018?

This new premium service is really confusing a lot and home office customer service person is not aware any of these new procedures. The PSC appointments refund email also couldn't help as we haven't attended the appointment yet.

Please advice how can I get this money back as it is lot of money and also I am planning to reapply in January 2019 with a fresh application.

Any help or advice is must appreciated.

Thanks,
Sakthi
##############################################################################################
Hi Sakthi
Just wondering if you have any updates? did your solicitor received any replies from Home office UKVI?
Thanks

jiewo1sheng
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Posts: 7
Joined: Mon Dec 24, 2018 6:24 pm
China

Re: Submitted Online Form today - have I applied to early?

Post by jiewo1sheng » Tue Dec 25, 2018 11:42 pm

JulianaCG wrote:
Tue Dec 18, 2018 9:08 pm
oldmankensey wrote:
Tue Dec 18, 2018 11:57 am
I think you're the third identical case to us that I've read about now. By identical, I mean applying for SET(M) too. Fingers crossed, we are STILL waiting...2.5 weeks and counting since our Sopra Steria priority appointment!
That is right I am Set M with 1 dependent, we both applied for ILR at the same time. We received an email on the 12th December around 12 in the afternoon, our appointments was 9am, the e-mail indicated that our visa was granted and we received the BRP today 18th Dec. We used the super priority service.

If anyone have any question, let me know and I'll try to answer if I can.
Hi oldmankensey
Just wondering have you heard anything? Any good news? Since I am applying Set M and I have chose existing service rather than new service and lucky me to find an available slot for premium service centre. So I was wondering if it's existing service should follow old rules appointment date 28/12/18= application date, however I submitted online form on 24/12.18, my visa expires on 21/01/19, did I apply too early? Anyone recently attend to premium service centre please share any updates on procedure/rules changed at the centre, much appreciated. Thanks

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Wed Dec 26, 2018 12:13 am

I'm STILL waiting...27 days and counting.

I have given some updates in the other general thread:

general-uk-immigration-forum/ukvcas-sup ... 67745.html

Now got my local MP involved, don't expect anything back from her until 27/28th at the earliest. It's not much of an exaggeration to say me and my wife's Christmas has been utterly RUINED by this whole experience.

jiewo1sheng
Newly Registered
Posts: 7
Joined: Mon Dec 24, 2018 6:24 pm
China

Re: Submitted Online Form today - have I applied to early?

Post by jiewo1sheng » Wed Dec 26, 2018 12:18 am

oldmankensey wrote:
Wed Dec 26, 2018 12:13 am
I'm STILL waiting...27 days and counting.

I have given some updates in the other general thread:

general-uk-immigration-forum/ukvcas-sup ... 67745.html

Now got my local MP involved, don't expect anything back from her until 27/28th at the earliest. It's not much of an exaggeration to say me and my wife's Christmas has been utterly RUINED by this whole experience.
I am very sorry to hear that, Oldmankensey.
Same for me as well since I am very panic for this coming appointment and finger crossed, hope everything will be ok in the end, May Christmas wishes come true. Dont worry, please keep us updated!

sakthimurugan85
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Re: Submitted Online Form today - have I applied to early?

Post by sakthimurugan85 » Thu Dec 27, 2018 12:31 pm

Hi jiewo1sheng,

I went for the appointment with the same application on December 24, 2018 and still waiting for a decision from home office.

My solicitor got a confirmation from home office that we can submit application online before the maturity period and the date of decision/date of appointment will be considered for eligibility.

The appointment process took like 20mins
1. Gave biometric as soon as got in(required Appointment confirmation barcode page and passport)
2. Then moved to a clerical desk where they scanned all passport pages, current biometric card, my solicitor cover letter(even though we submitted all documents scanned copy online as part of the application process).
Questioned them why double scan, the confirmed that its for their purpose.
3. They read all the submitted documents for our confirmation.

P.S: As I work in software, I over heard that they are actually submitting our application for proper consideration by a case worker after biometric and documents scan.

The actual date of online application will be the date of your super priority appointment date.

Thanks,
Sakthi

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Thu Dec 27, 2018 12:33 pm

sakthimurugan85 wrote:
Thu Dec 27, 2018 12:31 pm
Hi jiewo1sheng,

I went for the appointment with the same application on December 24, 2018 and still waiting for a decision from home office.
You mean SET(M)?

oldmankensey
Member
Posts: 121
Joined: Thu Nov 08, 2018 6:46 pm

Re: Submitted Online Form today - have I applied to early?

Post by oldmankensey » Thu Dec 27, 2018 12:36 pm


jiewo1sheng
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Posts: 7
Joined: Mon Dec 24, 2018 6:24 pm
China

Re: Submitted Online Form today - have I applied to early?

Post by jiewo1sheng » Thu Dec 27, 2018 1:00 pm

sakthimurugan85 wrote:
Thu Dec 27, 2018 12:31 pm
Hi jiewo1sheng,

I went for the appointment with the same application on December 24, 2018 and still waiting for a decision from home office.

My solicitor got a confirmation from home office that we can submit application online before the maturity period and the date of decision/date of appointment will be considered for eligibility.

The appointment process took like 20mins
1. Gave biometric as soon as got in(required Appointment confirmation barcode page and passport)
2. Then moved to a clerical desk where they scanned all passport pages, current biometric card, my solicitor cover letter(even though we submitted all documents scanned copy online as part of the application process).
Questioned them why double scan, the confirmed that its for their purpose.
3. They read all the submitted documents for our confirmation.

P.S: As I work in software, I over heard that they are actually submitting our application for proper consideration by a case worker after biometric and documents scan.

The actual date of online application will be the date of your super priority appointment date.

Thanks,
Sakthi
Hi sakthimurugan85
Thanks for sharing your experience and advices. I am going to the premium service centre through existing service not the UKCAS system. I guess I have nothing to worry about but to attend the appointment tomorrow.
Hope everything will be smoothly and will keep you updated.
Thanks

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