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Got exceptionally complex issues email

Only for queries regarding Indefinite Leave to Remain (ILR). Please use the EU Settlement Scheme forum for queries about settled status under Appendix EU

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izzyie
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Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Got exceptionally complex issues email

Post by izzyie » Wed Oct 09, 2019 12:52 pm

Hi all,
I received the below email 24 working hours after submitting my biometric via the ILR super priority route on 3rd October 2019 in Birmingham.

"Thank you for your application for permission to stay in the UK.
Although we would normally decide your application within 24 hours from the date it was submitted, unfortunately this is not going to be possible in your case.
This is because your application raises exceptionally complex issues and we require further time to consider your case thoroughly and reach a decision.
I am sorry for the delay in dealing with your application and for the inconvenience this is causing. Please be assured that we are doing all we can to make a decision on your case as quickly as possible"

Want to find out how long it took for others after receiving this email before you got your approval emails/letters?

Did you have to take any form of action before you got the approval?

thank you

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CR001
Moderator
Posts: 87003
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Got exceptionally complex issues email

Post by CR001 » Wed Oct 09, 2019 1:00 pm

Useful to state what route to ILR you have applied and what your UK immigration history is :idea: :idea:
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

izzyie
Newly Registered
Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Re: Got exceptionally complex issues email

Post by izzyie » Wed Oct 09, 2019 2:18 pm

CR001 wrote:
Wed Oct 09, 2019 1:00 pm
Useful to state what route to ILR you have applied and what your UK immigration history is :idea: :idea:
Had Tier 4 since 2009 till 2014 - got Tier 2 (General) 2014 till 2019 - 5 years working visa

Applied through SET (O)

User avatar
CR001
Moderator
Posts: 87003
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Got exceptionally complex issues email

Post by CR001 » Wed Oct 09, 2019 2:25 pm

Any issues with sudden large salary increases to meet the ILR requirement?

What is your SOC??
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

izzyie
Newly Registered
Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Re: Got exceptionally complex issues email

Post by izzyie » Wed Oct 09, 2019 2:40 pm

CR001 wrote:
Wed Oct 09, 2019 2:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?

What is your SOC??
my SOC: 2433 - not a shortage occupation

Im with the same company since 2010

Did work part time during Tier (4) Visa and full time Tier (2) Visa

CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business

Not a sudden large increment meet the ILR requirement - it increased every year December pay review

I have provide all my P60's for past 5 years and employer letters confirming my salary

thank you

izzyie
Newly Registered
Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Re: Got exceptionally complex issues email

Post by izzyie » Wed Oct 09, 2019 2:48 pm

izzyie wrote:
Wed Oct 09, 2019 2:40 pm
CR001 wrote:
Wed Oct 09, 2019 2:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?

What is your SOC??
my SOC: 2433 - not a shortage occupation

Im with the same company since 2010

Did work part time during Tier (4) Visa and full time Tier (2) Visa

CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business

Not a sudden large increment meet the ILR requirement - it increased every year December pay review (ILR requirement met in 2017)

I have provide all my P60's for past 5 years and employer letters confirming my salary

thank you

izzyie
Newly Registered
Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Re: Got exceptionally complex issues email

Post by izzyie » Wed Oct 09, 2019 3:01 pm

izzyie wrote:
Wed Oct 09, 2019 2:48 pm
izzyie wrote:
Wed Oct 09, 2019 2:40 pm
CR001 wrote:
Wed Oct 09, 2019 2:25 pm
Any issues with sudden large salary increases to meet the ILR requirement?

What is your SOC??
my SOC: 2433 - is a shortage occupation

Im with the same company since 2010

Did work part time during Tier (4) Visa and full time Tier (2) Visa

CoS Stage (2014) Salary compared with now raised by 110% due to promotion to senior position within the company - we have more than 1000 employees within the business

Not a sudden large increment meet the ILR requirement - it increased every year December pay review (ILR requirement met in 2017)

I have provide all my P60's for past 5 years and employer letters confirming my salary

thank you

izzyie
Newly Registered
Posts: 7
Joined: Wed Oct 09, 2019 11:55 am

Re: Got exceptionally complex issues email

Post by izzyie » Thu Nov 21, 2019 4:07 pm

my update

Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) : 04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019
Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting

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Djsuccess
Diamond Member
Posts: 1159
Joined: Wed Jun 22, 2016 5:37 pm
Nigeria

Re: Got exceptionally complex issues email

Post by Djsuccess » Thu Nov 21, 2019 9:20 pm

izzyie wrote:
Thu Nov 21, 2019 4:07 pm
my update

Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) : 04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019
Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting
You will be able to get a refund since you didn't receive 1 day service.
I am not a lawyer and do not claim to be one. All my comments here are based on my opinions, experience and interpretation of the appropriate UKVI guidance documents and immigration rules.

User avatar
CR001
Moderator
Posts: 87003
Joined: Thu Mar 08, 2012 10:55 pm
Location: London
Mood:
South Africa

Re: Got exceptionally complex issues email

Post by CR001 » Fri Nov 22, 2019 7:21 am

Djsuccess wrote:
Thu Nov 21, 2019 9:20 pm
izzyie wrote:
Thu Nov 21, 2019 4:07 pm
my update

Applied for ILR Route : Tier 2 General 5 Years Set (o) Super priority 1 day service
Date application sent : 26/09/2019
Document received by HO : 03/10/2019
Ack letter received (if applicable) : 04/10/2019 with exceptionally complex issue email
Biometric Letter received : n/a
Date Biometrics Enrolled : 03/10/2019

Payment Debited : 26/09/2019
Approval Received : Granted ILR on 21/11/19 (49 days after submitting the documents and bio-metrics - super priority service)
BRP Card Received : waiting
You will be able to get a refund since you didn't receive 1 day service.
Not really as HO did contact the user within 24 hours of the biometric appointment with a complex email advising it would take longer than usual. No refund due in this case.
Char (CR001 not Casa)
In life you cannot press the Backspace button!!
Please DO NOT send me a PM for immigration advice. I reserve the right to ignore the PM and not respond.

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