cuppa wrote: ↑Mon Mar 29, 2021 9:28 am
cuppa wrote: ↑Wed Dec 23, 2020 1:35 pm
Eligibility criteria: retroactive EEA(PR) + 1 year (also had EU SS for less than a year at the time of application, now it's over a year)
Language criteria: UK degree
Nationality: Croatian/EU
Method of application: Online
Date of application: 29/09/2020
Date of acknolwledgement: 29/09/2020
Date biometrics enrolled: 02/10/2020
It's been six months since my application without any communication from UKVI, I called them today (29/03/2021) and they wouldn't provide any information at all.
Since they wouldn't communicate with me at all, soon after that phone call, being frustrated, I submitted a Subject Access Request (SAR) to see what's going on.
On 04/05/2021 I called UKVI again, wanting to see why my SAR is taking so long (more than a month). I tried to reach the nationality section again to ask about the SAR, which was a wrong move in hindsight. This time I spoke to a very friendly lady who told me that they don't deal with SARs, but she was willing to take my details and escalate the case.
On 05/05/2021 I received an email from the SAR team apologising for the delay with the SAR.
On 11/05/2021 I received an email responding to my escalation case with a copy/paste apology.
On 18/05/2021 I received an email from MMST FMT with a similar copy/paste apology, unrelated to the escalation case.
Today (28/05/2021) I received my SAR details. There was no activity on my case since November 2020, more than six months. I am considering my options, I will probably write to my MP next week.