UK spouse visa

Hello I am new in this forum. pls I applied for UK spouse visa and I got this mail from Sheffield.
Mr ×××××××××××
Many thanks for contacting Sheffield visa section.
A decision has been reached on your UK visa application. Your documents and passport still awaiting to be dispatched by our dispatch team. You will receive another email in few days after the dispatch.
Thanks for your continued patience and cooperation.
Sheffield Visa section
with their address below.
pls it wasn't an automated mail.I sent an email to them on the 28 of step for my visa update. This is what I got. However, I received an email before this one that my application is not straightforward and they will continue to work on it and get back to me......
I new help here I want to know if Visa has been granted or refused.
I also tracked my application and no indication that decision has been made.I am very nervous now....

You will only know when you collect your documents.

wait for the post.