Hello, I am hoping someone might be able to shed some light on my situation. First, a few details:
Application type: UKM
Country of Residence: Costa Rica
Application Date: Nov 15, 2018.
Biometrics requested: December 4, 2018.
Biometrics completed: December 19, 2018. Panama VAC.
After I completed my biometrics in Panama (Dec 19), I received a letter (Jan 3, 2019) from the nationality team stating that my biometrics were pending and that they had to be completed or else my application could get cancelled. Evidently I was very confused as I had already completed my enrollment two weeks prior.
I should note that the second biometric request came from: NationalityBiometrics@homeoffice.gsi.gov.uk and the first from: NationalityBiometricsOverseas@homeoffice.gov.uk. I wrote to both emails and attached a copy of my biometrics enrollment receipt, but I have not received a reply so far.
Has anyone exeperieced this problem? Any advice or feedback is appreciated.
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