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Hello, i advice you not to try it i paid £800 for super priority service since 26th of april 2019 the lady told me you will get the decision from the home office monday 29th of april and till now still waiting the decisionDjsuccess wrote: ↑Mon Nov 12, 2018 4:29 pm
The super priority is expected to be next day decision. You cannot get same day decision because there are no HO caseworkers in Sopra Steria biometric centres or Libraries. Sopra Steria only collects your supporting documents and biometrics and forward them to UKVI who will then process the application as usual. Ho already has your application because you have submitted and made payment online.
So if you have paid for super priority, you should get a decision in 24 hours (provided your application goes well and does not require further verification)
Hi,darallis wrote: ↑Sat May 18, 2019 8:24 pmHoping my timeline encourages someone, as others' timeline updates gave me hope during a ridiculously and unnecessarily difficult process.
April 24: Submitted application
Tuesday April 30: Attended biometric appt in croydon, super priority
Tuesday April 30: Email from HO caseworker asking ifI attended my appointment?????? Apparently, Sopra systems in Croydon had some technical difficulties and for the next excruciatingly painful 5 days, no one at Sopra or UKVI could tell me if my biometrics had been sent?!?!
Tuesday May 7: 1st Escalation
Wednesday May 8: Contacted MP; MP office said letter would sent on Monday May 13
Thursday May 8: Sopra finally confirms biometrics were sent to HO on Friday May 3
Thursday May 8: received generic "we aim to complete all applications..." email for first escalation
Thursday May 8: 2nd escalation
Friday May 9: Agony (I needed my brp asap to travel and time was running out fast)
Monday May 13: Phone call response to 2nd escalation saying my application was now with HO caseworker
Monday May 13: MP sends letter
Tuesday May 14: Decision email received; BRP and approval letter to be sent "in due course"; Email also indicates Super priority fees would be refunded.
Thursday May 16: BRP received
Friday May 17: Approval letter received and super priority refunded.
Right to work status for old BRP always showed up as expired.
Hope this encourages someone. Wishing you all the best
yasodareddy wrote: ↑Wed May 22, 2019 4:58 pmI’m pleased to confirm that your application for leave has now been decided. You will receive your decision letter in due course. Thank you for using our super priority service.
I have received this mail from home office, can anyone tell me what does it mean?
Hi erin!ErinESmith wrote: ↑Mon May 20, 2019 5:24 pmHi Angeli,
Thanks for your post it makes me feel a bit less stressed. I have my super priority appointment tomorrow. You said you had 100+ files.
I wanted to know what else you provided. Specifically, did you include P60 or P45 if you switched employers? As well as did you include payslips. Everything else I feel okay about want to make sure this goes really smoothly. I have a very straight forward application. But I would love for it to go as smoothly as yours and wondered what else you included. Any extra help you could included would be incredibly helpful.
Thanks so much.
Erin
We managed to find a closer appointment, and went yesterday to the Croydon office, paid an extra £100 for the privilege. My wife scanned her passport at the self service machines and then when she sat with the attendant they re scanned it. At the appointment they were having some difficulty with submitting the application and the attendant called over their manager. Their conversation basically was "We have tried to submit it by application reference and tried to submit by date of birth but its's not working, we'll try to manually submit it tonight".ObiEff01 wrote: ↑Thu May 16, 2019 10:50 amMy wife called this morning and has been told there was an issue with the appointment and she needs to attend a second appointment. The next available appointment in London is on the 4th of June, 3 weeks away. So 4 weeks after her first appointment and we will still have not received a reply from the HO, clearly the Super Priority Service is great value for money.ObiEff01 wrote: ↑Wed May 15, 2019 9:05 pmMy wife received the below email today, she found 2 missed calls after coming out of a lecture, they were probably the calls mentioned in the email.
"Dear Mrs XXXX,
We have attempted to contact you today, as UKVI have informed us you are required to attend an appointment at our site. Unfortunately we have not been able to contact you to arrange a new appointment.
In order for UKVI to process your application you must book a new appointment. This can be done by logging into your account on https://www.UKVCAS.co.uk or by calling our customer helpline on 0330 123 1199, calls to this number are charged at local rates.
If you do not book a further appointment your application may be rejected by UKVI."
We applied online for a first spouse visa extension flr(m) on the 27th of April. My wife attended her biometrics appointment on the 10th of May, until todays email we have received no confirmation or communication from UKVi or Sopra Steria. We are baffled by why they would need a second appointment, could the staff member who took the biometrics have forgotten to submit the application? When I look at the online account, I still have the option to upload documents, should this be disabled once the application has been submitted.
I checked on the website and there is no way to book an appointment there, it still shows the details of the previous appointment and there is an option to cancel it, but no way to book another appointment. We will call tomorrow morning to see about booking a second appointment.
If anyone has any ideas as to what this could be about then please let us know.
Thanks
Application: FLR(M) first extension
Application Submitted Online: 27/04/2019
Biometrics Appointment Date: 11/05/2019 11:30 am
Email Received regarding second appointment: 16/05/2019 6:00 pm
Second Appointment Date: 04/06/2019 (waiting)
She also had to pay £60 for the second appointment though they said they will refund this. How would I go about chasing the HO for a refund for the £800 for the Super Priority service?
Hey!Angeli wrote: ↑Mon May 20, 2019 3:37 pmHello everybody!
First thing, I would like to say thank you to everybody who shared their experience in this forum, It did really help me a lot to prepare my applications, though I will not lie, it also made me very very VERY anxious looking at the timelines of the other applicants.
I also want to use this platform to share my experience with super priority service, specially to those who are very anxious with their applications, to give them at least an ease, that everything should be fine for as long as you prepare beforehand.
I just want to share my experience in using the super priority service in Croydon today.
Short immigration history:
Granted my first leave to remain last 04/2014 as spouse of a British citizen, 5 year route.
Never been denied before.
Me and my husband has always been employed, no employment gaps.
So its actually straightforward application.
Here is my timeline:
Application Submitted Set (M) Spouse visa 5 years route via online=19/05/2019 11:00AM
Super Prior Appointment at Croydon (paid extra £100-got lucky to get the next day appointment after refreshing page lol)=20/05/2019 @ 9:00AM
Bio metric done and Application Submitted= 20/5/2019 about 9:05am
Decision Email Received=20/5/2019 14:13 same day!!
Decision Letter=Awaiting
BRP=Awaiting.
It is my first time to use the super priority service because I really need to travel end of June, so decide to use the service. It is expensive, I would say, and part of my anxiety (in case if I get denied) is the cost, as well.
So I got to Croydon about 8:10am though my appointment was 9am, I told myself that i would rather wait that be late. So when i got to the place, there was a long line waiting to be registered, maybe around 30+applicants infront of me? Quite a lot I would say. Anyways, to register, they have to check you passport and you appointment letter with QR code on it, then they will need to open your bag as well for security.
Then they sent me to the first floor and the lady took my name again, was sat on the lounge and waited to be called. Then a lovely lady called me to have my biometrics done, fingerprints and signature. She also kindly checked my uploaded documents online and said it was alot, but the more the better she said, hahaha. So my docs checked, she asked for my permission to send my application and I said go for it!!
So in total, I spent about an hour for my appointment.
Tips to keep in mind:
1. Prepare at least 2-3 months with all of the paper works needed. The more proof, the merrier!! There is no such thing as enough, I have uploaded I think 100+ files in total, the lady from sephora said, it doesn't matter, if you think it will help with the application, go for it!!
2. If you have the finances, go for the super priority, its super worth it!! For as long as you think that your application is straightforward, like mine.
3. Once you have all you documents, start using the online application-I have to check mine about everyday just to make sure that I don't make mistakes.
4. Upload your documents once applied online, it make things easier and you can at least control what you want and not to be submitted. They will also check in sephora, the documents you have uploaded, if its within the standard. But bear in mind, in case, bring all of the documents with you at the appointment, in case if there is something wrong with the scanned docs.
5. After the application has been sent, TREAT YOURSELF!!! This can be very stressful, but hey, you did it!!
So now, off to my holiday!!
Goodluck guys, I hope this can help you with your application. I just have to share my timeline to tell everybody that its not actually too bad, so do not put too much pressure to yourselves!!
This has been asked and answered 100s of times on the forum already.Anasyousuf wrote: ↑Thu May 23, 2019 12:11 pmI went to the super priority service for the ILR on tuesday 21st and got the email by 2pm saying its granted. Got the BRP today 23rd. But there is an expiry date on the BRP and which is 31/12/2024. Why is that...?? Does anyone else have the same issue..??
Hey! I did my appt on Tuesday 21st as well and I'm still waiting for my BRP. Hoping to still make it for my weekend travel plans. Did you get any notifications about the delivery ahead of time?Anasyousuf wrote: ↑Thu May 23, 2019 12:11 pmI went to the super priority service for the ILR on tuesday 21st and got the email by 2pm saying its granted. Got the BRP today 23rd. But there is an expiry date on the BRP and which is 31/12/2024. Why is that...?? Does anyone else have the same issue..??
Thanks! That's very helpful. I will watch out for the e-mail then.Anasyousuf wrote: ↑Thu May 23, 2019 2:51 pmYeah, they send me an email today morning saying its been dispatched to deliver.
Exactly the same situation here. Could you please update on your case?returntoforever wrote: ↑Mon Apr 29, 2019 4:19 pmHi guys,
I attended my super priority appointment in Croydon today. Tier 2 to tier 2 change in employer. I will have to put in my notice before 4th of May. Based on the post history here it seems that the standard is 3 working days if all goes well?I don't want to resign before having my approval letter.
I am guessing after 3 working days if I dont hear anything I could ask my employer's lawyer to contact them?
Thanks very much!
I have seen posts before where people reported getting the decision e-mail the next morning. I'd say no panicking until tomorrow EOD.hobba2008 wrote: ↑Thu May 23, 2019 5:57 pmI switched employer (Tier 2 G) and therefore needed to change BRP.
I had an appointment at Croydon today
23rd May (today) at 8:00 am provided my biometrics
23rd May 8:25 am application submitted
23rd May end of day (NO email came in)
Now it is within 24 hours I understand but does it really mean 24 hours to process the application! I know HO don’t work after 5 pm!
From your experience, will they send email if decision tomorrow by 8:25 am???
I’m stressed now that the decision might be delayed.
Thanks for your reply. I am hopeful it will come through soon.totoromeow wrote: ↑Thu May 23, 2019 6:05 pmI have seen posts before where people reported getting the decision e-mail the next morning. I'd say no panicking until tomorrow EOD.hobba2008 wrote: ↑Thu May 23, 2019 5:57 pmI switched employer (Tier 2 G) and therefore needed to change BRP.
I had an appointment at Croydon today
23rd May (today) at 8:00 am provided my biometrics
23rd May 8:25 am application submitted
23rd May end of day (NO email came in)
Now it is within 24 hours I understand but does it really mean 24 hours to process the application! I know HO don’t work after 5 pm!
From your experience, will they send email if decision tomorrow by 8:25 am???
I’m stressed now that the decision might be delayed.
My overall experience with UKVCAS appointment system is very disappointing, I paid a hefty amount for super priority + next day appointment only to again wait and chase on this. Surprisingly, mine is an ICT Tier 2 extension which I believe should be straight forward. I am really stuck looking at the long weekend coming. Will again call UKI at 09:00 sharp to see if I can connect to someone to see the status of my application. Wish they would come up with an online tracking system to make life easier for everyone.aspirant910 wrote: ↑Thu May 23, 2019 5:00 pmI have visited UKVCAS and have submitted my visa application via super priority on the 22nd morning. I have not received any email regarding my visa extension and if I call UKVCAS helpline on 0900 165 6600 or 03001232241 I can only hear music before it getting disconnected. how can I escalate this as I need to urgently travel back to India and waiting for a decision on my application?
I have received my BRP 22/5, which is about 3 days after they have given my decision thru email. I have not received my decision letter thou.totoromeow wrote: ↑Thu May 23, 2019 11:37 amHey!Angeli wrote: ↑Mon May 20, 2019 3:37 pmHello everybody!
First thing, I would like to say thank you to everybody who shared their experience in this forum, It did really help me a lot to prepare my applications, though I will not lie, it also made me very very VERY anxious looking at the timelines of the other applicants.
I also want to use this platform to share my experience with super priority service, specially to those who are very anxious with their applications, to give them at least an ease, that everything should be fine for as long as you prepare beforehand.
I just want to share my experience in using the super priority service in Croydon today.
Short immigration history:
Granted my first leave to remain last 04/2014 as spouse of a British citizen, 5 year route.
Never been denied before.
Me and my husband has always been employed, no employment gaps.
So its actually straightforward application.
Here is my timeline:
Application Submitted Set (M) Spouse visa 5 years route via online=19/05/2019 11:00AM
Super Prior Appointment at Croydon (paid extra £100-got lucky to get the next day appointment after refreshing page lol)=20/05/2019 @ 9:00AM
Bio metric done and Application Submitted= 20/5/2019 about 9:05am
Decision Email Received=20/5/2019 14:13 same day!!
Decision Letter=Awaiting
BRP=Awaiting.
It is my first time to use the super priority service because I really need to travel end of June, so decide to use the service. It is expensive, I would say, and part of my anxiety (in case if I get denied) is the cost, as well.
So I got to Croydon about 8:10am though my appointment was 9am, I told myself that i would rather wait that be late. So when i got to the place, there was a long line waiting to be registered, maybe around 30+applicants infront of me? Quite a lot I would say. Anyways, to register, they have to check you passport and you appointment letter with QR code on it, then they will need to open your bag as well for security.
Then they sent me to the first floor and the lady took my name again, was sat on the lounge and waited to be called. Then a lovely lady called me to have my biometrics done, fingerprints and signature. She also kindly checked my uploaded documents online and said it was alot, but the more the better she said, hahaha. So my docs checked, she asked for my permission to send my application and I said go for it!!
So in total, I spent about an hour for my appointment.
Tips to keep in mind:
1. Prepare at least 2-3 months with all of the paper works needed. The more proof, the merrier!! There is no such thing as enough, I have uploaded I think 100+ files in total, the lady from sephora said, it doesn't matter, if you think it will help with the application, go for it!!
2. If you have the finances, go for the super priority, its super worth it!! For as long as you think that your application is straightforward, like mine.
3. Once you have all you documents, start using the online application-I have to check mine about everyday just to make sure that I don't make mistakes.
4. Upload your documents once applied online, it make things easier and you can at least control what you want and not to be submitted. They will also check in sephora, the documents you have uploaded, if its within the standard. But bear in mind, in case, bring all of the documents with you at the appointment, in case if there is something wrong with the scanned docs.
5. After the application has been sent, TREAT YOURSELF!!! This can be very stressful, but hey, you did it!!
So now, off to my holiday!!
Goodluck guys, I hope this can help you with your application. I just have to share my timeline to tell everybody that its not actually too bad, so do not put too much pressure to yourselves!!
Just wondering, have you received the BRP yet?