markgbr wrote: ↑Fri Jun 14, 2019 5:13 pm
Update on timeline.
First contact made to request form: 30th March (Details given 31st March after callback)
Application form received: 26th April
Application form completed and returned: 26th April (Special Delivery)
Application form received by Home Office: 29th April
Biometrics letter received: 11th June (Letter dated 5th June) including return of passports and previous residence cards - other documents not yet returned.
Biometrics given: 11th June
Indefinite Leave to Remain (Settled Status) granted 13th June (told by phone)
BRC to be received within 10 days (told by phone)
My wife missed 2 calls from the Home Office, yesterday and today. The caller said that she was responding to my complaint and asked her to call back. I called back today and asked for the person who had left the message. The call handler said that they had never heard of that person

She asked for my wife's reference number so she could check on the system. I told her it was a Surinder Singh application, because it is on a different computer system - not the system the EU Resolution Centre staff mainly access. She went off to check on the other system. She came back and said that my wife has been granted ILR and will receive her Biometric Residence Card within 10 days.
She has not yet received a Certificate of Application or a letter confirming the granting of ILR status, but I will update if any of these are received and when the card arrives.
I hope everyone on this forum will receive their status as soon as possible.