Happy update this morning:
Application submitted: February 1st, 2021
COA received: February 1st, 2021
Biometrics: N/A as used current EEA card via the app
Outcome: March 15th, 2021, Settled Status granted.
This amounts to exactly 1.5 months of waiting.
I did contact the EU Resolution centre on Friday to ask why I had been waiting for over a month when their expected timelines say at most 5 working days for straightforward applications (I'm non-EU but I am relying on the same family relationship as my pre-Settled Status from two years ago, so should not need to provide any more documents). I received a reply yesterday (yes, on a Sunday) saying that each application is different, that might or might not need more documents, that should check spam folder, that I would receive status in due course, blah, blah, blah...
Might be coincidence, but the next working day after complaining I got the status.
