Just to close this off, I had a knock at my door this morning from a postman with a package I needed to sign for. It contained my FBR certificate and all the original documents I sent! Hooray!
Completely out of the blue. I had heard nothing since the somewhat ambiguous email of 2nd May informing me that my senior management review had been successful.
For the benefit of anyone reading this in the future and wondering about timescales, here’s mine:
Applied in May 2023.
Declined in January 2024.
Appealed in January 2024.
Appeal upheld 2nd May 2024.
FBR granted 21st May 2024.
Certificate received 6th July 2024.
That timescale of 14 months is quite acceptable, especially given that also includes an appeals process.
But I think the process needs to improve massively in terms of communication. There are no updates, no timescales, you just send important documents an a chunky fee into the ether and hope for the best. And all the staff I’ve dealt with have sadly been very unhelpful, bordering on rude and obstructive. I don’t blame them, but I think it is reflection of the system they are in and the processes that are really poor.
Anyway, I guess I am Irish now, so I’m off for a celebratory Guinness
